Professional with experience in student enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Knowledgeable about student information management systems and best practices in education.
Overview
9
9
years of professional experience
Work History
Registrar Assistance
Center For Academic Success
08.2021 - Current
Organized, reviewed, and filed paperwork for secure recordkeeping.
Greeted every guest with personable approach and provided knowledgeable service.
Ensured accurate student records by diligently maintaining and updating information in the database.
Verified paperwork accuracy and checked for completion prior to processing.
Updated computer system with latest information to keep records current and accurate.
Developed and implemented registration policies, procedures and timelines for smooth administration processes.
Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
Monitored enrollment processes to meet regulations and accreditation standards.
Secretary
Center For Academic Success
08.2015 - 04.2021
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Handled daily scheduling tasks and provided administrative support for entire department.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Maintained office supplies inventory by checking stock and ordering new supplies.
Success Coach at Morgan State University, Center for Academic Success and AchievementSuccess Coach at Morgan State University, Center for Academic Success and Achievement
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