Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Madison Abrogar

Summary

Professional banking expert skilled in financial analysis, customer relations, and risk management. Adapt at leveraging strong analytical skills and comprehensive understanding of banking operations to drive impactful results. Known for effective team collaboration, adaptability to changing needs, and reliability. Strong communicator with focus on delivering high-quality service and achieving goals.

Overview

3
3
years of professional experience

Work History

Banking Associate

TD Bank
02.2024 - Current
  • Accelerated the account opening process for new clients by ensuring accurate documentation and smooth onboarding experience, contributing to increased client satisfaction rates.
  • Exceeded sales targets through proactive outreach efforts, promoting bank offerings to new and existing clients.
  • Educated customers on features and benefits of banking products and services.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.

Teller II

TD Bank
07.2022 - 02.2024
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Education

High School Diploma -

LaGuardia Community College
Long Island City, NY
09.2017

Skills

  • Customer Service-oriented
  • Teller experience
  • Adaptability
  • Branch operations
  • Meeting sales goals
  • Team collaboration

Timeline

Banking Associate

TD Bank
02.2024 - Current

Teller II

TD Bank
07.2022 - 02.2024

High School Diploma -

LaGuardia Community College

Similar Profiles

CREATE PROFILE