Mary Melissa Wood
Niceville,FL
Summary
Over 25 years of experience in corporate sales, including 19 years dedicated to the medical field. Expertise in account prospecting and management, with a strong focus on client needs and solution delivery. Resourceful and innovative, with a proven ability to thrive in challenging situations. Strong relationship-building skills and a commitment to exceptional customer service throughout the career.
Overview
27
27
years of professional experience
Work History
Sales Associate
Lucky Brand Store
03.2024 - Current
- Engage and connect with customers to create an amazing shopping experience. Achieve and exceed sales goals by executing our selling strategy. Share product knowledge with customers to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Show understanding of customer’s personal style when offering fashion advice. Inspire customers with your product knowledge to cater to their needs. Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store. Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc. Remain positive and professional, working together with the team to make a great environment for our customers and each other. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Account Executive
Adoration Home Health
12.2021 - 04.2022
- Responsible for developing and managing an assigned network of providers, facilities and community-based clinics, within a specific territory, to foster utilization of home health services. Account Executives are expected to develop a market strategy to reach, or exceed, predetermined quotas for episodic payer admissions for home health services. The Account Executives must be viewed as market experts and trusted by our customers to support their clinical and operational objectives. The Account Executive’s overarching goal is to build long-term meaningful relationships to support customer satisfaction, create a positive view within company communities and contribute to company growth. Increase market share by sustaining and growing key established accounts, and by identifying and developing new referral sources through prospecting, lead generation and sales calls within an assigned territory. Meet with and educate referral sources about the services of the agency by providing services. Educate referral sources on appropriate documentation, including Face-to-Face, and criteria patients must meet for admission to home care services. Collaborate with agency leadership to establish an agreed upon approach for engaging referral sources that ensures insurance payer mix aligns with company expectations. Execute weekly, monthly and quarterly strategy to increase market share through key account development of existing and prospective accounts. Provide professional guidance to referral sources and internal operational staff to ensure both patient and referral source satisfaction. Other duties may be assigned or required for the performance of this p
Account Executive
Angels Care Home Health
Fort Walton Beach, FL
01.2019 - 11.2019
- Delivered educational presentations on home health services, boosting public awareness significantly.
- Strengthened community engagement through targeted outreach and marketing calls.
- Ensured prompt follow-up on referrals, enhancing overall client satisfaction.
- Collaborated with marketing team to strengthen community relationships.
- Maintained comprehensive knowledge of regulatory frameworks for home health agencies.
- Conducted in-services highlighting agency benefits and offerings for community stakeholders.
- Analyzed performance metrics of marketing initiatives, driving actionable improvements.
- Reviewed competitor activity to refine agency's service positioning.
Director of Marketing and Sales
Superior Residences
06.2018 - 12.2018
- Develops and implements strategic marketing plans and sales plans and forecasts to achieve corporate objectives for products and services. Plans and oversees advertising and promotion activities including print, online, electronic media, and direct mail. Develops and recommends product positioning, packaging, and pricing strategy to produce the highest possible long-term market share. Achieves satisfactory profit/loss ratio and market share in relation to preset standards and industry and economic trends. Ensures effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets. Oversees and evaluates market research and adjusts marketing strategy to meet changing market and competitive conditions. Monitors competitor products, sales and marketing activities. Establishes and maintains relationships with industry influencers and key strategic partners. Guides preparation of marketing activity reports and presents to executive management. Establishes and maintains a consistent corporate image throughout all product lines, promotional materials, and events. Directs sales forecasting activities and sets performance goals accordingly. Directs staffing, training, and performance evaluations to develop and control sales and marketing programs. Coordinates liaison between the sales department and other sales related units. Analyzes and controls expenditures of division to conform to budgetary requirements. Prepares periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion. Reviews and analyzes sales performances against programs, quotes and plans to determine effectiveness. Directs product research and development.
Business Development Representative
Gulf Coast Home Healthcare
07.2017 - 05.2018
- Presented unique benefits of home health care to local physicians, hospital case managers, social workers and other healthcare professionals. Promoted company Home Healthcare Services. Assisted in the development of new business. Continuously created new contacts and referral sources. Coordinated events, networks throughout the territory and community. Managed and developed their own schedule.
Pharmaceutical Sales Representative
Publicis Touchpoint Contract
12.2015 - 05.2018
- Educated Targeted physicians on COPD disease. Educated specified physicians where to use Ubitron. Increased Ubitron territory numbers. Increased awareness of products in geographical territory. Educated Targeted physicians on COPD disease. Educated specified physicians where to use Combivent. Increased Combivent territory numbers. Increased awareness of products in geographical territory. Met and exceeded reach and frequency requirements to Targeted physicians
Pharmaceutical Sales Representative
Boehringer-Ingelheim Pharmaceuticals
Pensacola & Panama City, FL
02.2003 - 08.2006
- Responsible for working with GEO team members to market and sell Spiriva, Mobic, and Flomax products. Marketed products to primary care and specialty physicians. Developed local pulmonary speakers for Spiriva. Analyzed territory weekly to properly utilize speaker funds. Planned and scheduled all Spiriva programs in territory on local/national levels. Assisted national accounts representative achieving soft edits for both Spiriva and Micardis on local air force bases. Interaction with counterparts planning and selecting specialty speakers. Trained new representatives to highest job performance
Account Representative
Cox Communications / Cable Rep
10.1999 - 05.2001
- Sold advertising to local businesses increasing client base through cold calling. Analyzed client’s targeted market and created proposals for indicated budgets. Interacted with traffic, production, and accounting departments. First account representative to achieve yearly budget early
Education
Bachelor of Science - Hospitality Management
University of Southern Mississippi
Hattiesburg, MS12.1996
Skills
- DOD sales strategies
- Contract negotiation
- Program coordination
- Inventory management
- Problem resolution
- Budget management
- Scheduling efficiency
- Public relations
- Healthcare provider sales
- Speaker training
- Team coaching
- Recruitment strategies
- Business development
Accomplishments
- President’s Club Winner
- #1 Salesperson in Region 2004 #1 Geo Team in Region 2004
- #2 Geo Team in the Zone 2004
- Top 10% in Sales for 3 Years
- Pursuing Excellence Contest Tier 2 Winner
- Micardis Contest 3rd Place
Activities
Rotary Club Officer Social Media Director SAC Board Member (Niceville High School) Rotary Club Member (Niceville/Valparaiso) Chamber of Commerce Member (Niceville/Valparaiso) Gulf Coast Sorority Recs
Timeline
Sales Associate
Lucky Brand Store
03.2024 - Current
Account Executive
Adoration Home Health
12.2021 - 04.2022
Account Executive
Angels Care Home Health
01.2019 - 11.2019
Director of Marketing and Sales
Superior Residences
06.2018 - 12.2018
Business Development Representative
Gulf Coast Home Healthcare
07.2017 - 05.2018
Pharmaceutical Sales Representative
Publicis Touchpoint Contract
12.2015 - 05.2018
Pharmaceutical Sales Representative
Boehringer-Ingelheim Pharmaceuticals
02.2003 - 08.2006
Account Representative
Cox Communications / Cable Rep
10.1999 - 05.2001
Bachelor of Science - Hospitality Management
University of Southern Mississippi