Mary Michael Barnes
Sal and Mookie's New York Pizza & Ice Cream Joint
Madison,MS
Summary
Dynamic professional with experience in fast-paced dining environments. Skilled in cash handling and guest engagement, consistently enhancing customer satisfaction through effective collaboration and adaptability to menu changes.
3
years of professional experience
Work History
Server
8 Months- Provided exceptional customer service in fast-paced dining environment.
- Accurately took and processed food and drink orders using POS system.
- Collaborated with team members to ensure efficient table turnover and customer satisfaction.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Adapted quickly to changes in menu items and specials, enhancing guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Barista
10 Months- Provided exceptional customer service, ensuring satisfaction through effective communication.
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Assisted in inventory management, tracking stock levels, and placing orders as needed.
- Trained new staff on beverage preparation techniques and company policies for improved performance.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
Server
1 Year 8 Months- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions and balanced cash register at end of shifts.
- Supported training of new staff on service protocols and restaurant policies.
Education
High School Diploma
Associate of Science - Nursing
Skills
Work commitment
Customer satisfaction
Guest engagement
Cash handling
Cash register management
Client relations
Sanitation practices
Cleanliness standards
Strong work ethic
Timeline
Server
Sal and Mookie's New York Pizza & Ice Cream Joint
12.2025 - Current
Barista
Madison Nutrition
02.2025 - 12.2025
Server
Filos Mediterranean
06.2023 - 02.2025
East Mississippi Community College
Associate of Science from Nursing
Madison Central High School
High School Diploma