Mary Morgan Conner
Jacksonville,AL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Enthusiastic Cosmetology Instructor with 6 years of experience teaching and 12 years of experience Professional and Instruction Cosmetology. Outstanding eye for detail and organizational capabilities with extensive knowledge of individualized lesson plans and monitoring student growth. Committed to long-term results in stimulating environments. Organized Cosmetology Instructor with 6 years of experience. Successful at keeping detailed records and personalizing lesson plans with training in Professional and Instruction Cosmetology. Extensive knowledge of modern body care trends and adept at giving productive and honest feedback for outstanding student growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Professional Hairstylist
Self-employed/Radiant You Hair Salon
2023.10 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Participated in charity events offering complimentary hairstyling services for community members in need or raising awareness for important causes.
- Transformed clients'' appearances using advanced coloring techniques such as balayage, ombre, highlights, and lowlights. Consulted and performed all types of hair extensions.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
- Utilized social media platforms for promotion of salon services, attracting new clientele through engaging visual content showcasing completed styles.
- Boosted salon revenue by offering innovative styling services and promoting retail product sales.
- Achieved consistent client satisfaction with expert application of hair extensions for added volume or lengthening effects.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Collaborated with salon management to develop promotional campaigns or special events, driving increased revenue and attracting new clientele.
- Created customized color formulations based on individual client needs, achieving desired results while maintaining hair health integrity.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Assisted in event preparation such as weddings or fashion shows by creating custom hairstyles that complemented the theme or individual style preferences.
- Improved workflow efficiency through timely inventory management, ensuring necessary tools and products were always available for use by all staff members.
- Continually expanded industry knowledge through participation in workshops, trade shows, and certification courses, enhancing service offerings to clients.
- Performed precision haircuts and advanced color techniques for diverse clientele, resulting in high levels of customer retention.
- Collaborated with fellow stylists to create a welcoming and professional atmosphere, fostering positive client relationships.
- Conducted thorough consultations prior to chemical treatments such as perms or relaxers, ensuring client understanding and safety throughout the process.
- Maximized productivity during peak times by effectively managing multiple clients simultaneously while maintaining quality service delivery.
- Consistently received positive feedback from clients, leading to frequent referrals and repeat business for the salon.
- Balanced a high volume of walk-in appointments with pre-scheduled bookings, demonstrating adaptability and strong time-management skills in a fast-paced environment.
- Provided attentive customer service throughout each appointment, addressing any concerns or questions related to hair care maintenance or styling tips post-service completion.
- Offered input into research, development and implementation of new services to advance professional product lines.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Initiated and engaged clients in conversations as part of personalized service.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Studied effects of techniques on body, skin and hair to determine most beneficial services.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
- Offered professional cuts, color services and extensions to salon customers.
- Increased revenue through effective customer service and inventory management.
- Answered phone calls and emails to schedule client appointments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Developed loyal following of clients by providing high-quality services.
- Used social media platforms to promote salon and services.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Demonstrated thorough knowledge of all salon products and services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Styled hair, makeup and nails for customers for special events and occasions.
- Developed creative techniques to provide clients with latest hairstyles.
Salon Owner/Operator/Professional Hairstylist
Self-employed/Genesis Salon & Spa
2021.10 - 2023.10
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Implemented a reward system for employee performance, motivating staff to continually strive for excellence.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
- Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
- Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.
- Collaborated with local businesses on cross-promotional events that enhanced community engagement.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Implemented targeted marketing strategies that attracted new clients and increased overall revenue.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Introduced loyalty programs to incentivize repeat business from satisfied customers.
- Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.
- Streamlined inventory management processes to ensure timely ordering of necessary supplies while minimizing waste.
- Fostered a collaborative team atmosphere by regularly holding staff meetings and encouraging open communication among employees.
- Boosted employee morale through regular performance reviews, constructive feedback, and opportunities for professional development.
- Conducted regular competitor analysis to stay ahead of market trends as well as continually refining services offered in response.
- Learned and remained updated on statutory requirements and regulations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced operational risks while organizing data to forecast performance trends.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Raised property accuracy and accountability by creating new automated tracking method.
- Reported issues to higher management with great detail.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Assisted in event preparation such as weddings or fashion shows by creating custom hairstyles that complemented the theme or individual style preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Created customized color formulations based on individual client needs, achieving desired results while maintaining hair health integrity.
- Mentored junior stylists on latest trends and best practices, contributing to their professional development within the salon team.
- Continually expanded industry knowledge through participation in workshops, trade shows, and certification courses, enhancing service offerings to clients.
- Developed loyal clientele by consistently delivering exceptional hairstyling experiences tailored to unique needs and preferences.
- Performed precision haircuts and advanced color techniques for diverse clientele, resulting in high levels of customer retention.
- Collaborated with fellow stylists to create a welcoming and professional atmosphere, fostering positive client relationships.
- Conducted thorough consultations prior to chemical treatments such as perms or relaxers, ensuring client understanding and safety throughout the process.
- Maximized productivity during peak times by effectively managing multiple clients simultaneously while maintaining quality service delivery.
- Consistently received positive feedback from clients, leading to frequent referrals and repeat business for the salon.
- Balanced a high volume of walk-in appointments with pre-scheduled bookings, demonstrating adaptability and strong time-management skills in a fast-paced environment.
- Provided attentive customer service throughout each appointment, addressing any concerns or questions related to hair care maintenance or styling tips post-service completion.
- Maintained a clean and organized work station, ensuring adherence to salon hygiene standards and overall aesthetic appeal.
- Coordinated and facilitated new hire training to maintain consistency of salon services.
- Offered input into research, development and implementation of new services to advance professional product lines.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Initiated and engaged clients in conversations as part of personalized service.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Studied effects of techniques on body, skin and hair to determine most beneficial services.
- Produced creative and technically accurate visual presentations using most current styling trends.
- Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
- Increased revenue through effective customer service and inventory management.
- Answered phone calls and emails to schedule client appointments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Developed loyal following of clients by providing high-quality services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Demonstrated thorough knowledge of all salon products and services.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Used social media platforms to promote salon and services.
- Maintained regular client list and successfully handled walk-in customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Styled hair, makeup and nails for customers for special events and occasions.
- Developed creative techniques to provide clients with latest hairstyles.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Offered professional cuts, color services and extensions to salon customers.
Professional Hairstylist
Self Employed/All About You Hair & Skin
2016.04 - 2020.09
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Participated in charity events offering complimentary hairstyling services for community members in need or raising awareness for important causes.
- Maintained a clean and safe work environment by following salon protocols and industry hygiene standards.
- Transformed clients'' appearances using advanced coloring techniques such as balayage, ombre, highlights, and lowlights.
- Consistently met appointment scheduling demands while ensuring timely service delivery and client satisfaction.
- Performed a variety of hairstyling techniques, including cuts, colorings, extensions, and updos for special events.
- Fostered a welcoming atmosphere within the salon through friendly interactions with clients and team members.
- Collaborated with colleagues to create cohesive looks for bridal parties and other group bookings.
- Developed strong rapport with clients through active listening skills during consultations, fostering trust in my expertise as a stylist.
- Built a loyal clientele base through exceptional customer service, consistent results, and professional demeanor.
- Attended industry workshops and conferences to stay current on the latest trends, styles, tools, and techniques.
- Contributed to salon marketing efforts by creating engaging social media content showcasing unique hairstyles.
- Educated clients on proper hair care routines and recommended appropriate products for their specific needs.
- Maintained an organized workstation stocked with necessary tools and supplies for efficient service delivery.
- Certified in various extension application methods; increasing service offerings available to clients at the salon.
- Identified areas of improvement in salon operations, suggesting changes that led to increased efficiency.
- Delivered excellent results with precision haircuts tailored to each client''s preferences and facial features.
- Streamlined appointment booking process by keeping accurate records of client contact information and appointments history.
- Assisted junior stylists in improving their skills by providing guidance on technique execution during their learning process.
- Increased salon revenue by upselling hair treatments, products, and services to clients.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Organized sales area and work station to showcase products and boost sales.
- Recorded notes for future reference about customer preferences and services delivered.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Mixed pigments and used proper techniques to achieve desired color.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Distributed business cards outside of salon to generate new business.
- Answered phone calls and emails to schedule client appointments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Demonstrated thorough knowledge of all salon products and services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Styled hair, makeup and nails for customers for special events and occasions.
- Developed creative techniques to provide clients with latest hairstyles.
- Offered professional cuts, color services and extensions to salon customers.
- Increased revenue through effective customer service and inventory management.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Trained new cosmetologists on makeup and skincare products and techniques.
Professional Hairstylist
Island Retreat Spa And Salon
2015.01 - 2016.04
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Participated in charity events offering complimentary hairstyling services for community members in need or raising awareness for important causes.
- Maintained a clean and safe work environment by following salon protocols and industry hygiene standards.
- Transformed clients'' appearances using advanced coloring techniques such as balayage, ombre, highlights, and lowlights.
- Consistently met appointment scheduling demands while ensuring timely service delivery and client satisfaction.
- Performed a variety of hairstyling techniques, including cuts, colorings, extensions, and updos for special events.
- Fostered a welcoming atmosphere within the salon through friendly interactions with clients and team members.
- Collaborated with colleagues to create cohesive looks for bridal parties and other group bookings.
- Developed strong rapport with clients through active listening skills during consultations, fostering trust in my expertise as a stylist.
- Built a loyal clientele base through exceptional customer service, consistent results, and professional demeanor.
- Attended industry workshops and conferences to stay current on the latest trends, styles, tools, and techniques.
- Contributed to salon marketing efforts by creating engaging social media content showcasing unique hairstyles.
- Maintained an organized workstation stocked with necessary tools and supplies for efficient service delivery.
- Educated clients on proper hair care routines and recommended appropriate products for their specific needs.
- Certified in various extension application methods; increasing service offerings available to clients at the salon.
- Identified areas of improvement in salon operations, suggesting changes that led to increased efficiency.
- Delivered excellent results with precision haircuts tailored to each client''s preferences and facial features.
- Streamlined appointment booking process by keeping accurate records of client contact information and appointments history.
- Assisted junior stylists in improving their skills by providing guidance on technique execution during their learning process.
- Increased salon revenue by upselling hair treatments, products, and services to clients.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Organized sales area and work station to showcase products and boost sales.
- Recorded notes for future reference about customer preferences and services delivered.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Mixed pigments and used proper techniques to achieve desired color.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Distributed business cards outside of salon to generate new business.
- Answered phone calls and emails to schedule client appointments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Demonstrated thorough knowledge of all salon products and services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Styled hair, makeup and nails for customers for special events and occasions.
- Developed creative techniques to provide clients with latest hairstyles.
- Offered professional cuts, color services and extensions to salon customers.
- Increased revenue through effective customer service and inventory management.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Trained new cosmetologists on makeup and skincare products and techniques.
Professional Hairstylist
Pure Hair Studio
2015.01 - 2016.03
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Participated in charity events offering complimentary hairstyling services for community members in need or raising awareness for important causes.
- Maintained a clean and safe work environment by following salon protocols and industry hygiene standards.
- Transformed clients'' appearances using advanced coloring techniques such as balayage, ombre, highlights, and lowlights.
- Consistently met appointment scheduling demands while ensuring timely service delivery and client satisfaction.
- Performed a variety of hairstyling techniques, including cuts, colorings, extensions, and updos for special events.
- Fostered a welcoming atmosphere within the salon through friendly interactions with clients and team members.
- Collaborated with colleagues to create cohesive looks for bridal parties and other group bookings.
- Developed strong rapport with clients through active listening skills during consultations, fostering trust in my expertise as a stylist.
- Built a loyal clientele base through exceptional customer service, consistent results, and professional demeanor.
- Attended industry workshops and conferences to stay current on the latest trends, styles, tools, and techniques.
- Contributed to salon marketing efforts by creating engaging social media content showcasing unique hairstyles.
- Maintained an organized workstation stocked with necessary tools and supplies for efficient service delivery.
- Educated clients on proper hair care routines and recommended appropriate products for their specific needs.
- Certified in various extension application methods; increasing service offerings available to clients at the salon.
- Identified areas of improvement in salon operations, suggesting changes that led to increased efficiency.
- Delivered excellent results with precision haircuts tailored to each client''s preferences and facial features.
- Streamlined appointment booking process by keeping accurate records of client contact information and appointments history.
- Assisted junior stylists in improving their skills by providing guidance on technique execution during their learning process.
- Increased salon revenue by upselling hair treatments, products, and services to clients.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Organized sales area and work station to showcase products and boost sales.
- Recorded notes for future reference about customer preferences and services delivered.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Mixed pigments and used proper techniques to achieve desired color.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Distributed business cards outside of salon to generate new business.
- Answered phone calls and emails to schedule client appointments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Demonstrated thorough knowledge of all salon products and services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Styled hair, makeup and nails for customers for special events and occasions.
- Developed creative techniques to provide clients with latest hairstyles.
- Offered professional cuts, color services and extensions to salon customers.
- Increased revenue through effective customer service and inventory management.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Trained new cosmetologists on makeup and skincare products and techniques.
Hairstylist
All About You Hair & Skin
2012.04 - 2014.12
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Mixed pigments and used proper techniques to achieve desired color.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Distributed business cards outside of salon to generate new business.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Established strong relationships with local businesses for cross-promotional opportunities benefiting both parties involved.
- Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.
- Implemented effective inventory management strategies to reduce waste while maintaining sufficient stock levels of salon products.
- Revitalized the salon''s social media presence by curating engaging content showcasing the team''s work, resulting in increased online bookings and brand visibility.
- Contributed creative ideas for salon window displays, attracting potential clients and showcasing current trends in hair design.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Maintained regular client list and successfully handled walk-in customers.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Developed loyal following of clients by providing high-quality services.
- Used social media platforms to promote salon and services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed creative techniques to provide clients with latest hairstyles.
- Styled hair, makeup and nails for customers for special events and occasions.
- Offered professional cuts, color services and extensions to salon customers.
- Demonstrated thorough knowledge of all salon products and services.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Increased revenue through effective customer service and inventory management.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Trained new cosmetologists on makeup and skincare products and techniques.
Education
No Degree - Education
Jacksonville State University
Jacksonville, ALCosmetology Instructor License - Cosmetology Instructor
The Martin Academy School of Cosmetology & Barber
Anniston, AL05.2020
Cosmetology License - Cosmetology
Beauty Enterprise
Anniston, AL03.2012
High School Diploma -
Ohatchee High School
Ohatchee, AL05.2008
Skills
- Razor Cutting Techniques, Color correction skills, Curly hair specialist, Client Retention Strategies, Hair extension application, Scalp massage techniques, Deep conditioning treatments, Balayage expertise, Creative Updos, Precision haircutting, Sanitation Practices, Continuing education, Social Media Promotion, Ombre Techniques, Advanced Coloring Techniques, Hair Smoothing Systems, Trichology knowledge, Editorial Styling, Hair loss solutions, Thermal Straightening, Perm Techniques, Chemical Relaxers, Textured hair specialist, Effective problem solving, Social skills, Clear Communication, Decision-Making, Tool, Equipment, and Surface Sanitizing, Hair Cutting and Trimming, Workspace Organization, Relationship Building and management, Customer Consultation, Creativity and Originality, Outstanding client retention, Supply Ordering, and Management, Product Knowledge, Employee Training, Facials and makeup applications, Waxing treatments, Staff Supervision, Highlights and lowlights, Dye and Tint Application, Business Management, Professional ethics, Lesson planning knowledge, Teaching strategies.
Timeline
Professional Hairstylist
Self-employed/Radiant You Hair Salon
2023.10 - Current
Salon Owner/Operator/Professional Hairstylist
Self-employed/Genesis Salon & Spa
2021.10 - 2023.10
Professional Hairstylist
Self Employed/All About You Hair & Skin
2016.04 - 2020.09
Professional Hairstylist
Island Retreat Spa And Salon
2015.01 - 2016.04
Professional Hairstylist
Pure Hair Studio
2015.01 - 2016.03
Hairstylist
All About You Hair & Skin
2012.04 - 2014.12
No Degree - Education
Jacksonville State University
Cosmetology Instructor License - Cosmetology Instructor
The Martin Academy School of Cosmetology & Barber
Cosmetology License - Cosmetology
Beauty Enterprise
High School Diploma -
Ohatchee High School
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