Effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Focused at multi-tasking and delivering prompt and friendly service. Maintain a positive attitude and a great sense of humor.
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
12
12
years of post-secondary education
Work History
Lab Technician 2
WSDA - Seed department
Yakima
08.2023 - Current
Preparing samples for tests
Following methodologies, adhering to procedures and safety guidelines.
Maintaining equipment.
Conducted seed quality tests using standard laboratory procedures.
Collaborated with team members to streamline testing processes and protocols.
Followed strict safety protocols while handling hazardous materials in the laboratory environment.
Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
Loan Processor/Loan officer
Mission San Jose Mortgage
Missouri City
05.2019 - 03.2023
Strong analytical, problem solving and negotiations skills
Good verbal and written communication skills; ability to communicate effectively both internally with management and externally with prospects/clients, vendors, etc.
Work in a fast paced environment and meet tight deadlines for submission to Underwriter, and preparing files for Funding process.
Reviewing and verifying borrower’s income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submission.
Ensure compliance with company policies, underwriting guidelines and lending program requirements
Analyzed credit reports to assess borrower qualifications and risks.
Processed loan files efficiently through internal systems and procedures.
Ensured adherence to all regulatory requirements throughout the loan process.
Created and completed loan submission packages.
Developed relationships with clients, real estate agents, lenders, title companies and attorneys throughout closing process.
Monitored progress of each loan application from start to finish ensuring timely completion.
Managed conditions sent from underwriting departments.
Hostess
Club Med Resort
Cancun
11.2014 - 05.2015
Routinely supported other areas of the restaurant as requested, including answering telephones, proactively prepared for large parties and reservations, anticipating planning and staffing service.
Immediately reported accidents, injuries or unsafe work conditions to manager.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Effectively listened to, understood and clarified guest concerns and issues.
Assisted in coordinating dining service flow during peak hours.
Maintained cleanliness and organization of the host stand area.
Collaborated with team members to improve overall service quality.
Demonstrated strong interpersonal skills when interacting with customers.
Stayed attentive to server availability and table turnover to quickly seat guests.
Assistant waitress
Princess Cruises
Santa Clarita
09.2012 - 03.2014
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Set dining tables according to type of event and service standards.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Developed and maintained positive working relationships with others to reach business goals.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Provided friendly and attentive service.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Delivered quality service by providing a warm and welcoming environment.
Checked with guests to ensure that they were enjoying their meals and took action to correct any problems.
Assistant clerk
Kelly's Food Emporium
London
11.2006 - 12.2007
Inventoried and restocked items throughout the day.
Preparing takeaway foods.
Cashier and till management.
General administrative duties.
Supplier price monitoring for a range of products.
Maintained accurate records of transactions and supplies used.
Collaborated with vendors to ensure timely delivery of products.
Education
High School Diploma -
High School
Ukaine
09.1994 - 06.2006
Skills
Organized and efficient worker
Quick problem solver
Committed team player
Courteous, professional demeanor
High energy
Analytical thinking
Process optimization
Adaptability
Documentation and reporting
Regulatory compliance
Positive attitude
Attention to detail
Team collaboration
Effective communication
References
Sara Gray, Lab tech at WSDA Seed department, 509-945-7586, SGray@agr.wa.gov
Omar Khamisa, CEO at Mission San Jose Mortgage, 510-648-5535, omar@msjmortgage.com
Elizabeth Mendoza, Supervisor at Hard Rock Hotel Cancun, 524421704925, _mb_19@hotmail.com
Michael Boonzaaier, Maitre D at Princess Cruises, mikeaway4now@gmail.com
Mrs. N. Badrudin, CEO at Kelly's Food Emporium, 02076800200, 02076801533, kebudaya@aol.com
Lab Technician 2 at Jim Johnson Lab, Department of Cellular & Physiological Sciences, UBCLab Technician 2 at Jim Johnson Lab, Department of Cellular & Physiological Sciences, UBC