Maryna Hopkins

Engaged in extensive communication with pharmacies to facilitate medication transfer processes.

Executed the process of sending medication transfer request faxes to various pharmacies.

Consistently outperformed the standard 'lines per hour' metric every day.

Ensured high-quality assistance in all telephonic communications.

Utilized Excel, MedFlow, IRIS, and Genesys to streamline tasks.

Entered large volumes of information accurately.

• Exceeded the compounding goal of 50 foundation vials per day
• Compounded sterile allergy immunotherapy mixtures in accordance with USP 797 guidelines
• Exhibited proficiency in sterile compounding and recognized for consistently having excellent aseptic technique
• Properly cleaned and maintained the pharmacy's equipment such as the Horizontal Laminar Flow Hood
• Input new immunotherapy prescription information into patient profiles
• Created formulas in RXDispense based on the allergens and their quantities listed on the prescription order form

• Compounded non-sterile medications following standard procedures
• Answered phone calls and provided outstanding customer service while answering the callers' questions
• Set up and modified patient profiles to include current information such as new medications and insurance details
• Counted and labeled prescriptions with correct item and quantity

• Made outgoing calls to patients to inform them that their doctor denied their refill request
• Made outgoing calls to doctor offices to attempt to get approval on refill requests that have not gotten a response for yet
• Answered patients' inquiries regarding their patient profile and prescriptions
• Notated patient profiles accurately to reflect the reason for and resolution of the call

• Properly filled and dispensed a large volume of prescriptions per day
• Worked with both on demand and cycle prescriptions for hospice/long-term care facilities
• Assessed the correct identity, strength and quantity of medications
• Regularly stocked shelves and checked for expired medications
• Packed prescriptions using both blister packs and bottles
• Entered prescriptions into the pharmacy system accurately and in a timely manner

• Validated incoming fax documents to ensure accuracy and completion of required information for prior-authorizations
• Retrieved missing information on prior-authorization documents by reaching out to healthcare providers
• Answered incoming phone calls and assisted the healthcare provider through the appropriate prior-authorization process