Mary Nicole (Nicki) Quiambao
Baldwin Park,CA
Summary
Experienced fundraiser with a strong background in sales and service industry. Drives impactful campaigns and secures quality donors, ensuring the achievement of results. Collaborates effectively with teams and adapts to changing needs, ensuring seamless project execution. Quick learning and observant, with a results-oriented mindset.
Overview
6
6
years of professional experience
Work History
Canvasser
Threshold Giving
Culver City, CA
01.2025 - Current
- Raised community awareness about the Humane Society of the United States.
- Educated the community about HSUS campaigns and inspired them to support their work.
- Engaged strangers in conversations about ending animal cruelty.
- Maintained high energy and a positive attitude throughout the day.
- Maintained a positive mindset.
- Displayed confidence through strong body language and a loud voice.
- Memorized and mastered pitch and response cycle.
- Answered any questions potential donors had.
- Met and exceeded fundraising standards.
- Maintained accurate records of interactions and other reporting.
- Attended regular team meetings and training sessions.
- Worked both independently and as part of a team.
- Traveled to assigned locations.
Independent Online Reseller
Bitter Birdie Vintage
Los Angeles, CA
02.2019 - Current
- Maintained detailed spreadsheets of sales transactions, expenses, and profits for business reporting purposes.
- Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
- Enhanced product descriptions with well-researched content and visually appealing photos.
- Established positive relationships with clients through exceptional customer service skills.
- Analyzed market trends to identify high-demand products.
- Maintained organized storage facilities for physical inventory items.
- Provided timely and accurate responses to inquiries regarding products and sales.
- Analyzed customer trends and provided insights to improve customer experience.
- Promoted products in online communities through social media.
Sales Associate
The Salvation Army Family Store & Donation Center
West Covina, CA
06.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Removed old merchandise from the retail sales floor as assigned.
- Maintained a neat and orderly sales floor, dressing rooms, and check out area
- Promoted upcoming sales and special fundraising events.
- Monitored customers for signs of security concerns and escalated issues to management.
Pet Sitter/Dog Walker
Rover.com
San Gabriel, CA
03.2023 - 01.2025
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and play activities.
- Cleaned out and scooped litter trays.
- Kept cages, kennels, and play yards neat and clean.
- Washed, trimmed, and brushed animals.
- Implemented enrichment activities to keep animals healthy and stimulated.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
- Increased client retention rate through excellent communication skills and genuine love for animals.
Assistant Swim Coach
Manta Rays Association
Monterey Park, CA
08.2023 - 05.2024
- Organized and implemented effective teaching strategies for students as young as 4 years old.
- Adapted teaching strategies to match developmental age and abilities of students.
- Collaborated with head coach to create and execute practice plans for various skill levels.
- Provided constructive feedback to swimmers.
- Maintained open communication with parents and guardians.
- Developed beginner swimmers' skills through targeted instruction on stroke technique.
- Assisted with recruitment efforts, contributing to the growth of the team and its overall success.
- Guided students through different swimming strokes and strategies to increase stamina.
- Maintained accurate records of swimmer progress, utilizing data to inform coaching decisions and strategy adjustments.
- Implemented dryland exercises designed to improve core strength, flexibility, and overall conditioning.
- Taught daily swim instruction to students varying in ages and skill levels.
- Fostered an inclusive team culture that welcomed diversity in swimming abilities while emphasizing personal improvement.
Private Swim Instructor
InstaSwim
Pasadena, CA
10.2021 - 06.2023
- Delivered water safety courses for young children and parents with infants, helping dramatically reduce critical incidents.
- Organized and implemented effective teaching strategies for students as young as 4 months old.
- Increased overall client satisfaction by maintaining open communication with parents and addressing concerns promptly.
- Continually updated personal knowledge of swimming techniques and industry trends, ensuring the highest quality of instruction possible for clients.
- Facilitated stroke refinement for advanced swimmers by closely analyzing technique issues and providing targeted guidance.
- Provided a comfortable learning environment for students with diverse needs, adapting teaching techniques accordingly.
- Assisted swimmers in overcoming fear of water through gradual exposure techniques and compassionate encouragement.
- Utilized various teaching aids, including flotation devices and instructional toys, to facilitate skill development and maintain engagement during lessons.
- Improved swim skills for clients through personalized lesson plans tailored to their abilities.
- Effectively addressed behavioral issues among young swimmers by implementing appropriate disciplinary measures in a consistent manner.
- Conducted regular evaluations of student progress, providing constructive feedback to foster improvement over time.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Demonstrated proper form and technique to prevent injury.
- Adapted classes to meet needs of participants with varying fitness levels.
- Provided emergency first aid and CPR as needed.
- Maintained accurate records of client progress, ensuring continuity in instruction across sessions.
Swim Instructor/PE Teacher
South Hills Academy
West Covina, CA
05.2022 - 12.2022
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications.
- Promoted a fun learning environment through engaging activities and games.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Enforced pool rules and maintained vigilant supervision during lessons.
- Addressed behavioral issues promptly using a fair and consistent approach.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Developed and implemented lesson plans.
- Provided one-on-one instruction for students requiring additional assistance.
- Adhered to established curriculum guidelines, ensuring optimal progress for all learners.
- Demonstrated proper form and technique to prevent injury.
- Adapted classes to meet needs of participants with varying fitness levels.
- Mentored and trained new swim instructors.
- Preformed routine maintenance tasks such as skimming the pool surface or testing water quality before lessons began.
- Enhanced students' understanding of healthy lifestyle choices through the integration of nutrition education in lesson plans.
- Taught physical education classes covering exercise strategies, sports, and safety.
- Evaluated student performance using formative and summative assessments, providing constructive feedback to promote growth.
- Kept record of student progress.
Team Member/Cashier
Blaze Pizza
La Verne, CA
02.2021 - 09.2021
- Kept work areas clean and organized.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register and processed payments.
- Topped pizzas with correct ingredients based on orders.
- Pressed and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Juggled multiple orders during peak hours without compromising quality.
- Followed food safety and sanitation guidelines.
- Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
Sandwich Artist
Subway
Glendora, CA
07.2020 - 02.2021
- Greeted guests, promoted specials, and took orders.
- Operated register and processed payments.
- Kept workplace clean and organized.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Covered shifts when needed.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Operated manual and electric appliances to peel, slice, and trim food.
- Monitored inventory and requisitioned low-stock items.
- Properly labeled and stored food and fresh ingredients in cooler or freezer.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Kept bread and cookies stocked with fresh selections and arranged to entice orders.
Education
Associate of Arts - Studio Arts
Mt. San Antonio College
Walnut, CA06.2026
High School Diploma -
California Virtual Academy
Simi Valley, CA06.2020
Skills
- Customer service
- Sales
- POS system and cash handling
- Computer literacy
- Nonprofit marketing
- Donation solicitation
- Interpersonal communication
- Leadership
- Multitasking
- Flexibility
Languages
Spanish
Limited Working
References
Paulene Williams
- (909) 452-5965
- paulene.a.williams@gmail.com
- Charity Organizer
Craig Kawamoto
- (626) 590-7400
- kawamoto_c@yahoo.com
- Co-Worker
Luy Fuentes
- (626) 636-7855
- fuentesluy@gmail.com
- Co-Worker
Affiliations
- Working Dogs for Warriors
Timeline
Canvasser
Threshold Giving
01.2025 - Current
Sales Associate
The Salvation Army Family Store & Donation Center
06.2024 - 01.2025
Assistant Swim Coach
Manta Rays Association
08.2023 - 05.2024
Pet Sitter/Dog Walker
Rover.com
03.2023 - 01.2025
Swim Instructor/PE Teacher
South Hills Academy
05.2022 - 12.2022
Private Swim Instructor
InstaSwim
10.2021 - 06.2023
Team Member/Cashier
Blaze Pizza
02.2021 - 09.2021
Sandwich Artist
Subway
07.2020 - 02.2021
Independent Online Reseller
Bitter Birdie Vintage
02.2019 - Current
Associate of Arts - Studio Arts
Mt. San Antonio College
High School Diploma -
California Virtual Academy