Maryori De Sousa
Miami,Florida
Summary
Accomplished Executive Assistant at Keller Williams, adept in office management and interpersonal communication. Excelled in maintaining confidentiality and streamlining executive operations, significantly enhancing productivity. Proven track record in fostering team leadership and executing top-level administrative support, ensuring seamless daily functions and superior customer service.
Overview
1
1
year of professional experience
Work History
Executive Assistant for Realtors and Lenders
Keller Williams
09.2023 - 10.2024
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Education
Simon Rodriguez University - Business Administration
Simon Rodriguez
Caracas Venezuela 07.2001
Tecnico Superior Universitario - Marketing Research
Instituto Universitario Tecnologico ISUM
Caracas Venezuela 03.1996
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Customer Service-oriented
- Information confidentiality
- Customer service
- Interpersonal communication
- Professional and mature
- Resourceful
- Schedule management
- File organization
- Project management
- Staff management
- Phone etiquette
- Conflict management
- Extensive vocabulary
- Policy enforcement
- Report development
- Quality control
- Labor relations
- Social media
- Reliable and responsible
- Problem-solving
- Honest and dependable
- Critical thinking
- Relationship building
- Analytical thinking
- Team leadership
- Work prioritization
Additional Information
Curriculum Vitae:
Name: Maryori De Sousa
Location: Coral Gables, FL 33133
Phone Number: 727-678-4700
Objective:
A highly motivated and versatile professional with extensive experience in customer service, marketing, sales, and organizational management. Seeking a full-time position with an opportunity for growth and contribution in a dynamic company.
Experience:
20 Years at Sant'Ology Dianetics
Marketing & Sales: Managed marketing strategies for the church's programs, including book sales and outreach campaigns.
Campaign Management: Directed campaigns for public engagement, such as organizing exhibitions and offering services to potential members.
Representative Role: Acted as the church's representative, traveling worldwide to promote and sell services for the church’s main center in Clearwater.
Supervisor of Extension Courses: Managed course offerings and supervised related activities for 12 years.
Customer Relations: Worked directly with the public, ensuring an excellent experience and handling customer queries. Managed personnel and coordinated various activities within the organization.
Office Furniture Company
Worked as a sales representative, contacting clients and participating in government bidding processes to sell office equipment.
Home Furniture Store
Engaged in the sale of home furniture, including dining sets, beds, and sofas.
TTC Position at the Dianetics
Handled administrative duties and managed a system called PC, which gathered client information in line with a philosophical approach to understanding past life details.
Skills:
Customer service excellence
Sales and marketing strategies
Team management and supervision
Organizational skills
Strong communication and interpersonal skills
Languages:
Fluent in English and Spanish and Portuguese
Timeline
Executive Assistant for Realtors and Lenders
Keller Williams
09.2023 - 10.2024
Simon Rodriguez University - Business Administration
Simon Rodriguez
Tecnico Superior Universitario - Marketing Research
Instituto Universitario Tecnologico ISUM
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