Maryury Perez
Denver,CO
Summary
Dynamic sales professional with a proven track record at Metro by T-Mobile, excelling in customer service and teamwork. Known for a friendly demeanor and strong communication skills, I adapt quickly to challenges and maintain attention to detail, ensuring exceptional client experiences and fostering collaborative environments.
Overview
2
2
years of professional experience
Work History
Metro by T-mobile
Sales
Denver, CO
02.2023 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Education
GED -
New Legacy Charter School
Aurora, CO05-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Attention to detail
- Excellent communication
- Verbal communication
Accomplishments
- I implemented communication strategies that reduced wait times and improved the customer experience.
- I handled daily cash volumes of more than $5,000 without errors or incidents
- trained in POS management, card collections, cash, transfers and electronic billing systems.
- Increased customer satisfaction by 20% through personalized attention and effective resolution of complaints.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Passionate about providing quality customer service, creating positive and lasting experiences
- Interested in developing effective communication and empathy to solve customer needs
- Motivated to achieve and exceed sales goals, helping customer find the ideal service
- Enthusiastic about continuous improvement in care processes, always looking dor ways to optimize the customer experience
Timeline
Metro by T-mobile
Sales
02.2023 - 05.2025
GED -
New Legacy Charter School