Susan Gordon
Queens,NY
Summary
Dynamic and detail-oriented professional with a proven track record at Metro by T-Mobile, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through active listening and problem-solving skills. Adaptable and responsible, with strong computer proficiency in Microsoft Excel, ensuring efficient operations and community engagement.
Overview
5
5
years of professional experience
Work History
Metro by T-Mobile
Costumer Service Representative /retail Sales Asso
Brooklyn, NY
11.2022 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Parks Maintenance Worker
Cleaning Authority
Flushing, NY
02.2019 - 12.2020
- Participated in training programs to enhance skills, ensuring continuous improvement in job performance.
- Operated a variety of tools and machinery for tasks like mowing lawns, trimming trees, repairing fences, painting picnic tables, fixing broken sprinklers resulting in well-maintained parks'' grounds.
- Increased community engagement through participation in events like volunteer clean-ups and educational workshops.
- Handled minor repairs on park equipment ensuring that all facilities function efficiently.
Education
Teachers Preparatory High School
Brooklyn, NYSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Microsoft Excel
- Customer satisfaction measurement
- Active listening
- Physical fitness
Timeline
Metro by T-Mobile
Costumer Service Representative /retail Sales Asso
11.2022 - 06.2024
Parks Maintenance Worker
Cleaning Authority
02.2019 - 12.2020
Teachers Preparatory High School