Mary Vivien Trujillo
Midland,TX
Summary
Dedicated assistant manager with expertise in customer service and team coordination. Known for implementing effective inventory management strategies and developing staff to ensure high levels of customer satisfaction.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Assistant Manager
SmartStyle
Midland, Texas
06.2025 - Current
- Supported management of daily operations and staff scheduling to optimize workflow.
- Trained new employees on company policies and customer service standards.
- Coordinated inventory management to maintain product availability and minimize stockouts.
- Managed cash handling procedures and financial transactions accurately.
- Resolved customer service inquiries and complaints promptly to enhance customer satisfaction.
- Maintained up-to-date knowledge of company products and services.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Hairstylist
Locker Room Haircuts
Midland, Texas
10.2025 - 08.2026
- Consulted with clients to determine desired hairstyles and grooming needs.
- Consulted with clients to identify desired hairstyles and recommend tailored hair care solutions.
- Provided high-quality haircuts tailored to client preferences and trends.
- Greeted customers, answered phones, and scheduled appointments to enhance client experience.
- Coordinated appointment scheduling to maximize salon efficiency and client satisfaction.
- Maintained cleanliness and organization of the salon workspace and tools.
Online Personal Shopper
Walmart
Midland, Texas
08.2019 - 10.2025
- Managed online orders, ensuring accurate item selection and on-time fulfillment to enhance customer satisfaction.
- Monitored inventory levels and restocked items, maintaining optimal online availability to support seamless shopping.
- Collaborated with team members to enhance customer shopping experiences and elevate service quality.
- Trained new staff on procedures for online shopping operations and customer engagement.
Education
Bachelor of Science - Management
University of Notre Dame Mindanao,Philippines
PhilippinesSkills
- Operational strategies
- Staff scheduling
- Inventory management
- Cash handling
- Customer service
- Customer engagement
- Team leadership
- Merchandising strategies
Languages
English
Professional
Arabic
Professional
tagalog
Professional
Timeline
Hairstylist
Locker Room Haircuts
10.2025 - 08.2026
Assistant Manager
SmartStyle
06.2025 - Current
Online Personal Shopper
Walmart
08.2019 - 10.2025
Bachelor of Science - Management
University of Notre Dame Mindanao,Philippines