Marzetta Nelson
Karmanos Cancer Hospital
WARREN,MI
1
Certification
27
years of professional experience
Experienced oncology care associate with a strong background in direct patient care, accurate documentation, and HIPAA-compliant support. Known for clear communication, teamwork, and organized care coordination.
Work History
Oncology Care Associate
26 Years 5 Months- Assisted patients with hygiene, mobility, and comfort measures while maintaining dignity and privacy.
- Monitored vital signs and reported changes promptly to nursing staff.
- Supported safe patient transfers using proper body mechanics and mobility equipment.
- Documented care activities accurately in electronic medical records and shift logs.
- Responded quickly to patient needs, call lights, and environmental concerns.
- Communicated patient observations clearly to nurses and interdisciplinary care teams.
- Maintained infection control standards through consistent cleaning and equipment sanitization.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted patients with personal hygiene tasks, ensuring cleanliness and dignity.
Health Unit Coordinator
5 Years 5 Months- Managed patient flow communications, relayed messages, and coordinated updates between nurses, physicians, and ancillary departments.
- Processed admissions, transfers, and discharges while maintaining accurate unit records and charts.
- Entered orders and updated patient information in electronic medical record systems with precision.
- Answered telephones, prioritized requests, and directed critical information to appropriate clinical staff.
- Prepared charts, forms, and admission packets to support efficient unit operations.
- Assisted nursing staff with clerical coordination, patient placement, and timely documentation.
- Maintained confidentiality and organized sensitive records in compliance with hospital procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Health Unit Coordinator
3 Years 7 Months- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assembled patient medical records and maintained related documents.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
- Responded to patient call lights to expedite appropriate follow-through.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
- Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
Education
High School Diploma
Associate of Applied Science
Skills
Direct patient care
Accurate documentation
Healthcare ethics
First aid proficiency
First aid skills
HIPAA compliance
Problem-solving
Time management
Dependability
Team collaboration
Communication skills
Active listening
Self-motivation and initiative
Dependable and responsible
Strong ethics
First aid and safety
Accomplishments
Starfish award recipient at karmanos cancer center in 2015
Partners in practice excellence award at karmanos cancer center in 2015
Certification
- CPCT/A - Patient Care Technician/Assistant
Timeline
Health Unit Coordinator
Harper Hospital
06.2001 - 01.2005Read More
Oncology Care Associate
Karmanos Cancer Hospital
06.2000 - CurrentRead More
Health Unit Coordinator
Detroit Receiving Hospital
01.2000 - 06.2005Read More
Macomb Community College
Associate of Applied Science
Read More
Central High School
High School Diploma
Read More