Marzia Hussain

•Register each order in the restaurant POS system.

• Book restaurant reservations.

• Provide excellent customer service and ensure satisfaction.

•Present menus to customers and explain menu items.

• Share information with customers about the status of their orders.

• Prepare itemized checks and take payments from customers.

• Quickly developed relationships with customers, and maintained positivity while servicing up to 6 tables during prime-time hours.
• Learned up-to-date knowledge of the menu and specials of the day to proactively recommend appetizers and main courses to diners, leading to a reduction in inventory waste.
• Improved average check size during tenure by learning best practices from more senior servers and management staff.
• Delivered prompt, accurate service while simultaneously assisting bartenders on an as-needed basis.

• Welcome guests in a warm and friendly manner.
• Ascertains their dining/lodging needs.
• Seats guests and manages the seating chart.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Performs opening and closing duties, as needed,
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships.