Masa Tokic

Initial Planning:Understanding the purpose and objectives of the event.
Setting the budget and determining available resources.
Establishing the event date, time, and location.
Developing the event concept and theme.

Venue Selection and Management:Researching and selecting suitable venues.
Negotiating contracts and securing necessary permits.
Overseeing venue setup, including seating arrangements, decorations, and technical requirements.

Achieved sales goals and service targets by cultivating and securing new customer relationship

Menage handoff from sales to services teams to ensure successful onboarding

Maintain Salsforce.com opportunity and account reccords

Grew revenue & 85% quota attainment

Continuously worked to improve effectiveness, efficiency, in producsts and services

• Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
• Streamlined the invoicing process for increased efficiency through close collaboration with the accounts receivable team.
• Reduced errors in billing documentation by implementing a thorough double-check system.
• Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.