Masaiya Ramsey-Burnett
Winston Salem ,NC
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as a Front Desk Agent in busy and successful work setting has made my communication skills and professionalism strive tremendously.
Overview
9
9
years of professional experience
Work History
Front Desk Associate
Springhill Suites By Marriott
Winston Salem, NC
08.2021 - Current
- Maintained cleanliness and organization of front desk area.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Deli Associate
Food Lion
Winston Salem, NC
02.2021 - 07.2021
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Home Health Aide
Home Again Senior Living
Winston Salem, NC
07.2020 - 01.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
Education
Dental Assistant
Piedmont Dental Assistant Dental School
Pleasant Garden, NC06.2022
Mount Tabor High School
Winston Salem, NC01.2019
Skills
- Detail-Oriented
- Multitasking And Time Management
- Disinfecting Rooms and Equipment
- Customer Service
- Flexible and Adaptable
- Good listening skills
- Taking X-rays
- Preliminary Impressions
- Treatment Room Preparation
- Medical Charting
- Disinfection and Sterilization
CPR Certified
I have the ability to perform CPR on adults, children and babies, along with other first aid techniques
Timeline
Front Desk Associate
Springhill Suites By Marriott
08.2021 - Current
Deli Associate
Food Lion
02.2021 - 07.2021
Home Health Aide
Home Again Senior Living
07.2020 - 01.2021
Dental Assistant
Piedmont Dental Assistant Dental School
Mount Tabor High School
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