Mashainna Inglis
Inkster,MI
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in communication to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
3
3
years of professional experience
Work History
Cashier
Lefty's Cheesesteak
Romulus, MI
10.2022 - Current
- Trained new team members in cash register operation, stock procedures, and customer services.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained work area and kept cash drawer organized.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Crew Member
Tim Hortons
Westland, MI
08.2020 - 10.2022
- Collected payments and provided accurate change.
- Assisted in preparing food items such as sandwiches and pastries for customers.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Completed opening and closing duties such as cleaning the store before leaving each day.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.
Education
Bachelor of Science - Psychology
Wayne State University
Detroit, MI05-2027
High School Diploma -
John Glenn High School
Westland, MI05-2023
Skills
- Returns Processing
- Drawer Balancing
- Customer Assistance
- Customer Service
- Cash Register Operation
- Staff Training
- Product Knowledge
- Ordering and Stocking
- Cleaning and Sanitizing
References
References available upon request.
Timeline
Cashier
Lefty's Cheesesteak
10.2022 - Current
Crew Member
Tim Hortons
08.2020 - 10.2022
Bachelor of Science - Psychology
Wayne State University
High School Diploma -
John Glenn High School
Similar Profiles
Eliana HeckerEliana Hecker
Coffee Shop Worker at Lefty's Coffee Co.Coffee Shop Worker at Lefty's Coffee Co.
Matisse HodsonMatisse Hodson
FOH Staff Member at Lefty's Chicago PizzeriaFOH Staff Member at Lefty's Chicago Pizzeria
Cynthia SixtoCynthia Sixto
Coffee Bar Manager at Lefty's Coffee Co.Coffee Bar Manager at Lefty's Coffee Co.