MaShareah Reed
Arlington,TX
Summary
- Qualified Psychiatric Technician providing several years of experience in delivering treatment for mental health and substance abuse conditions. Genuine in offering quality patient care by fostering relationships, counseling, and building communication to treat various types of patients and collaborate with family members. Expert in maintaining upbeat attitude and achieving peak performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician (RBT)/ABA Therapist
Leap Autism Therapy
Duncanville, TX
03.2024 - 01.2025
- Provides direct one-on-one behavioral interventions to teach communication, social, and daily living skills and reduce problematic behaviors in home, community, and school settings
Claims Representative (Remote)
Blue Cross Blue Shield
01.2023 - 12.2024
- Company Overview: North Carolina
- While working primary responsibility is to handle patient inquiries, process claims, verify benefits, or review treatment plans, all while working from home, interacting with patients, doctors' offices, and insurance companies via phone and electronic platforms to resolve issues and ensure proper coverage
- North Carolina
Remote Customer Service
AT&T
Dallas, TX
03.2023 - 02.2024
- Help customers with billing, technical issues, and general service questions
- They also provide information about products and services, and help customers navigate through services
Child Care Teacher
The Children's Courtyard
Arlington, TX
09.2022 - 02.2024
- While working in childcare takes a lot of Self-control and patience also working in Childcare I'm building safe and nurturing learning environments for students
- Being a Daycare Teacher with many years of work experience teaching young children
- A hard worker who cares deeply about education
- Excited for the chance to join your team and continue to advance my career as a teacher
Order Picker
Office Depot OfficeMax
Grand Prairie, TX
05.2022 - 12.2022
- Receiving and processing incoming shipments, picking and packing orders, managing inventory levels, ensuring accurate order fulfillment, maintaining a clean and safe work area, and adhering to safety protocols, while emphasizing attention to detail and physical stamina required for the role
Customer Service/Retail Sales
Racetrac
Duncanville, TX
09.2021 - 03.2022
- Rings up guests on cash register, balances cash and inventory transactions
- Provides prompt, efficient, and courteous service
- Resolves and when necessary escalates guest complaints
Hospital Housekeeper
Northwest Texas Hospital
Amarillo, Tx
02.2018 - 08.2019
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Kept business entrances clean, tidy and professional in appearance.
Customer Service Representative (Remote)
Atmos Energy
Amarillo, TX
07.2017 - 04.2018
- Responds to current and/or prospective customers regarding service connections, disconnections
- Receives and processes transactions
- Handles customer calls to ensure responsiveness
Customer service clerk remote
Xcel Energy
Amarillo, TX
04.2016 - 05.2017
- Entering web service orders into the customer billing system, Performed data entry for customer information
Education
High school diploma - GED
Duncanville High School
Dallas, TX02.2025
Some College (No Degree) - Nursing
Ultimate Medical Academy
Clearwater, FLSkills
- Data entry
- Front desk
- Cna
- Customer service
- Monitor tech
- Sales
- Skills management
- Computer skills
- Warehouse experience
- Childcare
- Stocking
- Cash Handling
- Remote Utilities
- Retail Sales
- Parent and caregiver training
Certification
- CPR Certification
- First Aid Certification
- CNA
- RBT Certification
Professional Summary
Dallas, TX, Arlington, TX, Fort Worth, TX, US
Timeline
Registered Behavior Technician (RBT)/ABA Therapist
Leap Autism Therapy
03.2024 - 01.2025
Remote Customer Service
AT&T
03.2023 - 02.2024
Claims Representative (Remote)
Blue Cross Blue Shield
01.2023 - 12.2024
Child Care Teacher
The Children's Courtyard
09.2022 - 02.2024
Order Picker
Office Depot OfficeMax
05.2022 - 12.2022
Customer Service/Retail Sales
Racetrac
09.2021 - 03.2022
Hospital Housekeeper
Northwest Texas Hospital
02.2018 - 08.2019
Customer Service Representative (Remote)
Atmos Energy
07.2017 - 04.2018
Customer service clerk remote
Xcel Energy
04.2016 - 05.2017
High school diploma - GED
Duncanville High School
Some College (No Degree) - Nursing
Ultimate Medical Academy