Work History
Education
Skills
Languages
References
Timeline
Generic

Mashari Almansour

Work History

Server and Kitchen Assistant

Resturants:
  • HappyWok
  • Tandoori House Indian Cuisine
  • La Mestiza
  • Sweet Tea
  • Buraka
  • Royal Indian Cuisine
  • Hook Fish & Chicken
  • El Sombrero Mexican
  • Camino Real Mexican Seafood
  • Madtown Chicken N’ Fish
  • Graze
  • Nonno's Ristorante Italiano
  • OLIVA Italian Mediterranean Cuisine
  • Migrants
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with chef to prepare daily food specials and other supplies.
  • Prepared food orders to support waitstaff and other team members.
  • Followed recipes closely for consistent taste, quality and presentation.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Followed food safety practices and sanitation guidelines.

Service Crew Member

Fast Food
  • Mcdonald's
  • Burger King
  • Culver's
  • Krystal
  • Improved customer satisfaction by providing efficient and friendly service during peak hours.
  • Expedited orders with accuracy, resulting in reduced wait times for customers.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Trained new crew members on company policies, procedures, and best practices for optimal performance.
  • Optimized speed of service by quickly assembling food items and packaging them for customer convenience.

Housekeeping and Cleaning Assistant

Cleaning Services
  • AmericInn by Wyndham
  • Unified Cleaning Services
  • Environment Control of Wisconsin
  • Country Inn & Suites by Radisson
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Ensured positive client experiences by delivering timely, high-quality cleaning services tailored to their needs.

Receptionist

Front Desk
  • Al Dhafer Hospital
  • King Khaled Hospital
  • Holiday Inn Najran
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Clerk

Cashier
  • Woodman's Food Market
  • Pick 'n Save
  • Capitol Petroleum Mart
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

health administration -

Morgan State University
Baltimore, MD

Business Accounting -

Cedar Crest College
Allentown, PA

ENGLISH AS A SECOND LANGUAGE -

MESLE
Madison, WI

Associate of Science -

International Academy For Health Sciences

Skills

  • Microsoft Office and Computer skills
  • Restaurant serving and line/prep cook
  • Proficiency in English and Arabic
  • Accounts receivable and payable
  • International business knowledge/hospitality
  • Work under pressure
  • Guest Engagement
  • Safe Food Handling
  • Supply Restocking

Languages

Arabic
Native or Bilingual

References

References available upon request.

Timeline

Server and Kitchen Assistant

Resturants:

Service Crew Member

Fast Food

Housekeeping and Cleaning Assistant

Cleaning Services

Receptionist

Front Desk

Clerk

Cashier

health administration -

Morgan State University

Business Accounting -

Cedar Crest College

ENGLISH AS A SECOND LANGUAGE -

MESLE

Associate of Science -

International Academy For Health Sciences
Mashari Almansour