Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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MaShayla Gray

Henderson,NY

Summary

Im a very dedicated, passionate, and reliable employee. I take my job and responsibilities very seriously, always managing my time and resources appropriately ensuring everything is done well. I am wonderful with customers and co-workers alike, and pride myself on having a positive attitude as well as an understanding and welcoming disposition. I hope to find a workplace to give me the opportunity to expand my knowledge and learn new skills.

Overview

7
7
years of professional experience

Work History

Server/Bartender

Freight House
06.2018 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Knoweldgable and understanding about allergies & food restrictive diets/preferences. Able to recommend and work around them with a constantly changing menu.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Bartender/Bar Manager

Moors Resort And Marina
04.2016 - 04.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Education

High School Diploma -

Arbor View High School
Las Vegas, NV
11.2013

Skills

  • High-Energy and Stamina
  • Warm and Personable
  • Cash Handling
  • Food and Beverage Pairings
  • Menu Memorization and Presentation
  • Item Promotion
  • Fast Effective Learning Strategies
  • Reliable
  • Highly Motivated

Additional Information

REFERENCES

  • Chef Sara Bradley - Freight House Owner/Chef - (859) 539-7496
  • Donnie McNeil - Former Manager - (270) 303-4281
  • Keirstyn Crown - Former Manager - (404) 406-5557

Timeline

Server/Bartender

Freight House
06.2018 - 08.2023

Bartender/Bar Manager

Moors Resort And Marina
04.2016 - 04.2018

High School Diploma -

Arbor View High School

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MaShayla Gray