Masheka Cobb
Shallotte
Summary
Attain a position that will enable me to use my strong communication and organizational skills, customer service background, and my ability to work well with others.Ability to multi-task, manage priorities and ensure patient commitments/deadlines are met in a fast paced, progressive environment
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Seashore Pediatrics
2022.05 - Current
- Demonstrate the highest level of professionalism and integrity while having positive attitude.
- Handling front office tasks independently within a busy multi physician practice, with exceptional customer service skills, manage multi line phone system, ability to prioritize, great organizational skills, reliable and punctual, strong work ethic, excellent computer skills, maintain data entry, patient focused.
Medication aid
Brunswick Cove Living Center
2020.01 - 2022.03
- Administering daily medication to patients in a hospital or medical facility.
- Monitoring patients, reporting changes, and collecting samples.
- Coordinate with different nurses to assist with patient care and medications.
- Follow written or verbal instructions on how to manage medications.
- Record medication dosages and times.
- Observe patients and document changes in their condition.
- Respond to patient emergency call signals, bells, or intercom systems to identify patient needs.
Sandwich artist
Subway
2016.08 - 2017.05
- Exceptional customer service.
- Key holder, opener-closer (inventory) greets and serves guests, maintains food safety and sanitation standards, and handles or processes light paperwork.
- Prepares food neatly, accurately and in a timely manner.
Caregiver
Home Instead Senior Care
2016.08 - 2017.03
- Provide companionship and conversation, meal preparation, medication reminders, incidental transportation to appointments and help with errands, 1:1 assistance with hands-on activities of daily living, including bathing, toileting and dressing.
Bus Monitor
CIS
2015.01 - 2016.07
- Supervising students on school buses and coordinating with bus drivers, ensuring a safe transport service for everyone.
Receptionist/Office Assistant
Whiteville medical
2014.07 - 2014.09
- Coordinating the daily administration of doctors, staff, visitors, and patients at a healthcare facility.
- Schedule appointments, answer patient inquiries, handle patient emergencies, and monitor stock and supplies at the healthcare facility.
House inspection/cleaner
Solane Realty, Sunset Properties
2014.01 - 2014.09
- To provide consistent quality inspections in the overall cleanliness of all properties.
- Sunset Beach, NC
Preschool Teacher
Tiny tots
2014.01 - 2014.07
- Teach critical language, social, and motor skills to children who have yet to enter kindergarten.
- Developing and delivering interactive learning programs designed to engage and educate young children.
Education
High School Diploma -
West Brunswick High
Some College (No Degree) - Nursing
Southeastern Community College
Whiteville, NCSkills
- Clinical & Patient Care Skills
- Patient intake and vital signs
- Basic patient care and assistance with activities of daily living (ADLs)
- Infection control and PPE compliance
- Accurate documentation and charting
- HIPAA compliance and patient confidentiality
- Specimen handling and transport
- Assisting nurses and providers with patient care
Administrative & Office Skills
- Medical record management (paper & electronic/EHR systems)
- Appointment scheduling and confirmations
- Front-desk and phone etiquette
- Insurance verification and patient registration
- Filing, scanning, and data entry
- Handling patient forms and consents
Communication & Professional Skills
- Compassionate patient interaction
- Clear communication with healthcare teams
- Customer service in a fast-paced environment
- Ability to handle sensitive situations professionally
- Strong attention to detail
- Time management and multitasking
Work Ethic & Reliability
- Dependable and punctual
- Ability to work independently and as part of a team
- Adaptable in high-pressure settings
- Willingness to learn and follow protocols
Certification
- CPR Certified
- Medical Billing and Coding
- Wordkeys Silver Certification
- Conovers Credential Workspace
Timeline
Medical Receptionist
Seashore Pediatrics
2022.05 - Current
Medication aid
Brunswick Cove Living Center
2020.01 - 2022.03
Sandwich artist
Subway
2016.08 - 2017.05
Caregiver
Home Instead Senior Care
2016.08 - 2017.03
Bus Monitor
CIS
2015.01 - 2016.07
Receptionist/Office Assistant
Whiteville medical
2014.07 - 2014.09
House inspection/cleaner
Solane Realty, Sunset Properties
2014.01 - 2014.09
Preschool Teacher
Tiny tots
2014.01 - 2014.07
High School Diploma -
West Brunswick High
Some College (No Degree) - Nursing
Southeastern Community College