Mashona Stewart
McDonough,GA
Summary
Attentive medical professional with over 25 years of experience providing skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling large task. Excellent planning, problem-solving and decision-making abilities.
Overview
25
25
years of professional experience
Work History
Telephone Triage Assistant
Laureate Medical Group Northside Hospital
Jonesboro , GA
07.2017 - Current
- Collaborated with cross-functional teams to achieve referrals and prior authorization.
- Schedule office, outside testing and procedures. Coordinate pre-certification.
- Assisted in triage income patients calls, giving lab results, medications refill
- Process incoming and outgoing faxes
- Use internet based patient and hospital portals such as Cerner, Epic, EHR and Allscripts.
Lead Certified Medical Assistant
Laureate Medical Group Northside Hospital
Atlanta, GA
10.2005 - 07.2017
- Managing the operation of the back office and MA's schedule
- Schedule and approve time off and manage MA's call outs.
- Train new MA's on EKG, blood draw, administers IM/SQ medication, Treadmill and other tasks and procedures within scope of the practice
- Coordinate MA's CPR, HIPAA, X-ray and other required safety courses
- Assist providers with patient preparation for procedures, examinations, treatments.
Certified Medical Assistant
Fertility Institute of New Orleans
Baton Rouge, LA
09.1999 - 07.2005
- Scheduled appointments, managed multi phone system, and verified insurance coverage
- Conducted patient education on treatment plans and blood draw
- Prepared patients for examinations, diagnostic tests minor surgical procedures
- Managed inventory of medical supplies and equipment maintenance checks
- Contacted medical facilities to schedule patients for admission
Education
Certified Medical Assistant -
Camelot Community College
Baton Rouge, LA03-1997
Some College (No Degree) - Business Management
Southern University And A & M College
Baton Rouge, LA05-1995
High School Diploma -
Broadmoor Senior High School
Baton Rouge, LA05-1991
Skills
- Compassion Patient Care
- Office Administration
- Team Collaboration
- Multi-Line Phone Systems
- Excel, Microsoft Excel,
- Cerner, Epic Literacy
- Schedule Coordination
- Sharp Data Entry Skills
- Insurance Verification
- Team Leadership
Timeline
Telephone Triage Assistant
Laureate Medical Group Northside Hospital
07.2017 - Current
Lead Certified Medical Assistant
Laureate Medical Group Northside Hospital
10.2005 - 07.2017
Certified Medical Assistant
Fertility Institute of New Orleans
09.1999 - 07.2005
Certified Medical Assistant -
Camelot Community College
Some College (No Degree) - Business Management
Southern University And A & M College
High School Diploma -
Broadmoor Senior High School
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