Mashyia McGowan
Charlotte,NC
Summary
About Me: I am Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Security Officer
Securitas Security Services USA
10.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
- Monitored CCTV cameras and alarm systems for security breaches.
Warehouse Worker
Amazon - 10622 Bryton Corporate Center Dr
07.2023 - 09.2024
- Checked packages and merchandise for damage and notified vendors
- Performed general housekeeping and cleaning tasks
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
- Consistently lifted materials weighing as much as 50 pounds
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Retail Sales Associate
New Square, Mills
01.2023 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Maintained clean sales floor and straightened and faced merchandise
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Used POS system to process sales, returns, online orders, and gift card activations
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Answered questions about store policies and addressed customer concerns
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Developed professional relationships with customers to increase loyalty, retention and rapport
- Collaborated with team members to meet and exceed monthly sales targets consistently
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Crew Member
Bojangles' Famous Chicken 'n Biscuits, Shoppes Dr
08.2021 - 01.2023
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Mallard Creek High School
Skills
- Loading and Unloading
- Basic Mathematics
- Cleaning and Organizing
- Complex Problem-Solving
- Goals and Performance
- Clear Communication
- Self-Motivated and Disciplined
- Exceptional Time Management Skills
- Customer service
- Cash Register Operation
- Prepare Orders
- Product Packaging
- Good Listening Skills
- Call Controlling
- Report writing
- Incident reporting
- Security guard license
- General security
Languages
Spanish
Limited Working
Timeline
Security Officer
Securitas Security Services USA
10.2024 - Current
Warehouse Worker
Amazon - 10622 Bryton Corporate Center Dr
07.2023 - 09.2024
Retail Sales Associate
New Square, Mills
01.2023 - 06.2023
Crew Member
Bojangles' Famous Chicken 'n Biscuits, Shoppes Dr
08.2021 - 01.2023
High School Diploma -
Mallard Creek High School
Similar Profiles
Naveah BoglioNaveah Boglio
Security Officer/Shift Leader at Securitas Security Services USASecurity Officer/Shift Leader at Securitas Security Services USA
Nicholas NavarroNicholas Navarro
Security Supervisor at Securitas Security Services USASecurity Supervisor at Securitas Security Services USA
Howard DandridgeHoward Dandridge
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
John AmayaJohn Amaya
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
MARSALA KRUPPMARSALA KRUPP
Flight Attendant at PSA AirlinesFlight Attendant at PSA Airlines