Masih Azher
Stone Mountain,GA
Summary
Dynamic professional with a proven track record at Amiry LLC, enhancing operational efficiency and team productivity through exceptional time management and problem-solving skills. Expert in maintaining safety standards and delivering high-quality customer service, evidenced by resolving complex customer complaints and improving service satisfaction. Skilled in teamwork and motivated to achieve and exceed targets.
Overview
4
4
years of professional experience
Work History
Construction Worker
Amiry LLC, Construction Company
Clarkston, GA
10.2024 - Current
- Logged inventory to track supply counts, organize equipment, and gather important materials.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Performed minor repairs on surfaces to be painted prior to application of paint.
- Inspected installations to repair leaks and make adjustments to pipes.
- Installed and repaired water supply lines, waste disposal systems, and related appliances.
Service Manager
Mahi Restaurant
Geneva, Switzerland
04.2022 - 05.2024
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Coordinated with suppliers to ensure prompt delivery of goods
- Ensured that all employees followed company policies, procedures, and guidelines regarding guest interactions.
- Resolved customer complaints in a timely manner by providing excellent customer service.
- Oversaw food preparation, production and presentation according to quality standards.
Cashier
Food Makret, Zahmatt
Geneva, Switzerland
12.2023 - 04.2024
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Answered customer inquiries regarding store policies and procedures.
- Discounted purchases by scanning and redeeming coupons.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Answered customer questions and provided store information.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Retail Assistant
BP Gas Station Service
Geneva, Switzerland
05.2022 - 11.2023
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Addressed customer questions and concerns regarding products and services.
- Organized store by returning merchandise to proper areas and restocked displays.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
- Placed special orders or called other stores to find desired items.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
- Handled customer inquiries, complaints, and returns efficiently.
- Computed purchases and received and processed cash or credit payment.
Retail Assistant
Buy and Go , Food Mart
Geneva, Switzerland
09.2021 - 03.2022
- Addressed customer questions and concerns regarding products and services.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained cleanliness and organization of store shelves and displays.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
Assembly, Logistic and Storage Worker
Pro Private Social Enterprise
Geneva, Switzerland
06.2021 - 08.2021
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
Education
High School Diploma -
Business School , Apprenticeship
Geneva Switzerland12-2033
Pre Vocational Training Center ( CFPP)
Geneva , Switzerland12-2022
Professional Integration Classes ,Secondary Edu
Geneva Switzerland12-2021
Professional Orientation Classes
Geneva Switzerland12-2020
Coudriers Orientation Cycle
Geneva Switzerland11-2019
Skills
- Time management
- Problem solving
- Teamwork
- Easy to contact
- Motivate
Affiliations
- teamwork, communication, leadership, problem-solving, and responsibility
Languages
Dari
Native/ Bilingual
French
Professional
Urdu
Limited
Persian
Full Professional
English
Limited
Timeline
Construction Worker
Amiry LLC, Construction Company
10.2024 - Current
Cashier
Food Makret, Zahmatt
12.2023 - 04.2024
Retail Assistant
BP Gas Station Service
05.2022 - 11.2023
Service Manager
Mahi Restaurant
04.2022 - 05.2024
Retail Assistant
Buy and Go , Food Mart
09.2021 - 03.2022
Assembly, Logistic and Storage Worker
Pro Private Social Enterprise
06.2021 - 08.2021
High School Diploma -
Business School , Apprenticeship
Pre Vocational Training Center ( CFPP)
Professional Integration Classes ,Secondary Edu
Professional Orientation Classes
Coudriers Orientation Cycle
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