MASIMBA R.G.H. SARUWAKA
Van Alstyne,USA
Summary
Professional case management expert with strong track record in client advocacy and resource coordination. Skilled in navigating complex situations, fostering team collaboration, and driving impactful results. Adept at problem-solving, maintaining flexibility in dynamic environments, and ensuring seamless communication across all levels. Known for reliability, empathy, and strategic planning skills.
Overview
2026
2026
years of professional experience
Work History
Client Interface
Navient
01.2024
- Interfacing with clients providing guidance on appropriate company products suiting their economic disposition
- Stay updated on evolving regulatory standards, laws, and industry changes. Lead the implementation of these changes within the organization, ensuring seamless integration into internal processes and policies.
- Ensuring compliance with state and federal regulations in the execution of product provision to clients
Paralegal (Immigration Assistant)
Berry Appleman & Leiden
Dallas
01.2019
- Preparing and Filing Green Card applications for Employment Based foreign nationals
- Analyzed contract clauses, obligations, and liabilities in the immigration space
- Executed the Compliance Monitoring Plan and conducted due diligence on client transactions, identifying and mitigating legal and regulatory risks.
- Managing i140 Petitions after Attorney review
- Management of corporate immigration cases and client interactions
- Initiated contact with Government agencies to obtain necessary information
- Prepared forms, letters, documents and correspondence for attorney review
- Responsible for coordinating with Attorneys in the preparation, filing, and monitoring of various immigration and nationality law matters
- Comprehensive knowledge of the immigration process and mastery of multiple case types
Zimbabwe’s Legal Representative
Parties to the Cartagena and Nagoya Protocols, 13th Meeting (COP 13)
Cancun, Mexico
12.2016
- Led negotiations, drafted country policy note, whilst providing legal counsel to Zimbabwean government
Legal Officer
Attorney General's Office
01.2015
- Drafted Memorandum of Understanding between Belarus and Zimbabwean Cooperation in Economic Development
- Negotiated international contracts whilst advising on their legal implications at the Zimbabwe/Botswana Joint Permanent Commission of 2015
- Managed legal officers, providing guidance on complex legal matters, and conducted reviews of corporate legal documents, including credit facility contracts and intercompany loan agreements.
- Executed the Compliance Monitoring Plan and conducted due diligence on client transactions, identifying and mitigating legal and regulatory risks
- Compliance Reporting, Draft, review, and analyze compliance reports, ensuring accuracy and completeness of data. Prepare regular compliance reports to senior management, highlighting areas of risk and recommending corrective actions.
Paralegal
James Law Firm
Farmers Branch
2025 - 12.2025
Senior Scrum Master
CHASE BANK
01.2022 - 01.2023
- Collaborate with product owners, program or project managers to communicate delivery of work product from the team and escalate key risks and issues impeding scrum team effectiveness
- Deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met
- Partner with discipline managers about governance policies and adherence to corporate standards
- Facilitate the Scrum Agile ceremonies for the teams
- Interact with internal customers
- Guide the scrum teams to follow Agile and Scrum practices to actively promote prioritization, team readiness, and commitment for each Sprint
- Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
- Deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Mortgage Underwriter
WELLS FARGO
01.2021 - 01.2022
- Proficient in utilizing in-house loan and risk calculation software applications
- Implementation of Reports and Policies: Oversee the execution and integration of compliance-related reports and policies into the company’s operational procedures, fostering a culture of compliance and continuous improvement across all levels of the organization.
- Independently conducted full and comprehensive evaluations of a variety of complex, high-risk mortgage loan applications.
- Performing qualifying income calculations for borrowers, including Schedule C self-employment.
- Evaluated debt ratio, loan-to-value ratios, credit score, property valuation and various other factors.
- Evaluated financial strength of individuals and businesses by analyzing financial statements and other credit documents.
- Underwriting Conventional/Conforming loan products.
- Analyzing loan application, credit, debt and assets, income, financial statements, loan values, collateral and supporting documentation.
- Prevented fraud by ensuring mortgage documents met strict compliance and established lender guidelines.
- Adhered to all Fair Lending practices
- Documenting loan conditions and communicating requirements and/or decisions.
- Analyzed financial information including calculation of income and debt ratios, verification of assets, collateral review and credit review.
- Reviews all loan underwriting documentation to ensure compliance with investor requirements inclusive of loan documents, appraisals.
- Identified potential or innovative solutions to problems, identifies documentation deficiencies within review and communicates findings
Mortgage Operations
Caliber Home Loans
01.2020 - 01.2021
- Complete detailed loan level research to review and understand outstanding loan conditions on mortgage loans, primarily refinances.
- Due Diligence and Risk Assessment: Perform thorough due diligence investigations and risk assessments on business partners and third-party vendors to ensure compliance with legal standards and mitigate risks, including financial, reputational, and operational risks.
- Contact borrowers and required 3rd parties, such as title agencies, appraisal management companies, financial institutions, and other entities to follow-up on outstanding documentation needed as a part of the loan decision process.
- Will call and email customers as a part of the follow-up process and document customer responses.
- Performs data entry to update all internal computer systems and loan files with notes regarding all actions that affect the loan in accordance with company requirements.
Legal Advisor/Contract Attorney
Ministry of Higher Education
Harare, Zimbabwe
01.2016 - 01.2017
- Managed contract documentation, ensuring accuracy and compliance with legal standards.
- Ensure the organization’s internal contract documents are accurate and well maintained
- Evaluated and reviewed contracts to prevent potential disputes and risks
- Negotiated international contracts whilst advising on their legal implications at the Zimbabwe/Botswana Joint Permanent Commission of 2015
- Analyzed contract clauses, obligations, and liabilities
- Led the legal team in resolving contract-related issues, ensuring timely renewal and extension of contracts.
- Perform the required KYC screening on new clients by documenting and corroborating the information obtained on the client as required by the Global KYC Procedures utilizing a variety of independent research sources
- Legal Advisor to the Minister of Higher Education on application of legal instruments
Prosecutor
National Prosecuting Authority
Bulawayo, Zimbabwe
01.2011 - 01.2015
- Prosecuted Rape, Murder, Fraud, Robbery, Assault and other high profile criminal cases
- Bribery and Corruption Risk: Monitor and assess bribery and corruption risks in business operations, implementing measures to ensure adherence to anti-bribery and anti-corruption laws, including the development of policies aligned with the latest regulatory frameworks.
- Implementation of Reports and Policies: Oversee the execution and integration of compliance-related reports and policies into the organization’s operational procedures, fostering a culture of compliance and continuous improvement across all levels of the organization.
Education
Master of Laws - Foreign Law School Graduates
SMU Dedman School of Law Dallas TX
05-2019
Bachelor of Laws - undefined
University of Zimbabwe
Harare, Zimbabwe01-2010
Affiliations
- Zimbabwe, Admitted to the Practice of Law, 2010
- Dallas Bar Association, Member
LANGUAGES, INTERESTS, ADDITIONAL INFORMATION
English (fluent)
Shona (native speaker and writer)
Ndebele (conversant)
Zulu (conversant)
Timeline
Client Interface
Navient
01.2024
Senior Scrum Master
CHASE BANK
01.2022 - 01.2023
Mortgage Underwriter
WELLS FARGO
01.2021 - 01.2022
Mortgage Operations
Caliber Home Loans
01.2020 - 01.2021
Paralegal (Immigration Assistant)
Berry Appleman & Leiden
01.2019
Zimbabwe’s Legal Representative
Parties to the Cartagena and Nagoya Protocols, 13th Meeting (COP 13)
12.2016
Legal Advisor/Contract Attorney
Ministry of Higher Education
01.2016 - 01.2017
Legal Officer
Attorney General's Office
01.2015
Prosecutor
National Prosecuting Authority
01.2011 - 01.2015
Bachelor of Laws - undefined
University of Zimbabwe
Paralegal
James Law Firm
2025 - 12.2025
Master of Laws - Foreign Law School Graduates
SMU Dedman School of Law Dallas TX