Mason Bausch
Mabank
Summary
Results-driven Auto Collision Estimator recognized for strong attention to detail and problem-solving skills. Experienced in managing customer interactions and ensuring compliance with insurance procedures, ready to contribute to improved operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Auto Collision Estimator
Maaco Collision Repair & Auto Painting
Mesquite
04.2024 - 10.2025
- Evaluated damage and prepared detailed estimates for repair costs.
- Communicated with customers to explain repair processes and options.
- Managed customer inquiries and resolved concerns regarding claims processing.
- Prepared documentation for insurance claims and customer records.
- Adhered to DRP insurance procedures and rates applicable to estimates.
- Coordinated with customers, insurers, and other departments to ensure timely completion of vehicle repairs.
- Communicate with auto auction companies, such as Copart and IAA, to ensure proper vehicle release and final paperwork.
- Facilitated paperwork for title reassignment and vehicle repossession while ensuring compliance with state law regulations.
- Processed payments from customers or their insurance companies upon completion of a job.
Sales Consultant
Texas Vets Roofing
Mesquite
01.2023 - 03.2024
- Engaged customers to identify their needs and recommend appropriate products.
- Assisted in training new staff on product knowledge and sales techniques.
- Performed cold calls to prospective customers to introduce company offerings.
- Participated in regular training sessions on new products, services, and industry trends.
- Handled credit and debit card payment processing to complete purchasing experience.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
- Developed strong customer relationships to encourage repeat business.
Education
High School Degree -
Mabank High School
Mabank, TX USA05-2024
Skills
- Damage evaluation
- Repair cost estimation
- Insurance claims processing
- Customer communication
- Title reassignment compliance
- Vehicle inspection
- Problem solving
- Attention to detail
- Customer service
- Insurance negotiation
- Insurance procedures
- Professionalism
- Software proficiency
- Customer service and satisfaction
Certification
I-CAR Platinum Collision Certified - 2024
References
References available upon request.
Timeline
Auto Collision Estimator
Maaco Collision Repair & Auto Painting
04.2024 - 10.2025
Sales Consultant
Texas Vets Roofing
01.2023 - 03.2024
High School Degree -
Mabank High School