Mason Briere
East Lansing
Summary
Entrepreneurial and results-driven Business & Marketing Professional Sales Student with a strong foundation in customer service, sales, marketing, and business operations. Proven ability to lead, manage, and grow businesses, with expertise in strategic marketing, customer relations, and problem-solving. Passionate about delivering high-quality service and driving business success through innovation and leadership.
Overview
4
4
years of professional experience
Work History
Owner & Founder
Extra Mile Car Detailing
06.2022 - Current
- Founded and grew a successful auto detailing business, overseeing marketing, customer service, and business operations.
- Developed expertise in sales and customer relations, securing repeat clients and referrals through exceptional service.
- Implemented strategic social media marketing campaigns, significantly increasing brand awareness and customer engagement.
- Managed quality assurance and service delivery, ensuring consistent excellence and customer satisfaction.
Customer Service Associate
McDonald’s
09.2021 - 06.2022
- Provided high-quality customer service in a fast-paced environment, enhancing problem-solving and communication skills.
- Mastered teamwork and leadership while ensuring customer satisfaction and efficient service.
- Developed strong interpersonal skills, handling customer inquiries, complaints, and transactions with professionalism.
Education
Bachelor’s - Business, Marketing, and Related Support Services
Grand Valley State University
Allendale, MI01.2028
Skills
- Customer Service
- Sales
- Service Delivery
- Quality Assurance
- Leadership
- Management
- Social Media Marketing
- Entrepreneurship
- Business Development
- Customer relations
- Verbal and written communication
Websites
Leadership And Volunteer Experience
Student Mentor – Whitehills Elementary School | East Lansing, MI | Aug 2023 – May 2024
- Mentored elementary students, assisting in academic and personal development.
- Strengthened leadership, communication, and problem-solving skills through hands-on mentorship.
Timeline
Owner & Founder
Extra Mile Car Detailing
06.2022 - Current
Customer Service Associate
McDonald’s
09.2021 - 06.2022
Bachelor’s - Business, Marketing, and Related Support Services
Grand Valley State University
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