Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mason Caley

Kalamazoo

Summary

Experienced with data center operations, including server and network infrastructure. Utilizes troubleshooting skills to address and resolve technical issues swiftly. Knowledge of best practices in maintenance and preventative measures ensures high reliability and efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Data Center Technician

Amazon Web Services (AWS)
New Carlisle, IN
01.2026 - Current
  • Monitored and maintained server, network, and hardware infrastructure to ensure maximum uptime and reliability.
  • Diagnosed and resolved hardware, connectivity, and system issues to minimize service interruptions.
  • Responded to tickets and alerts, troubleshooting issues in a fast-paced production environment.
  • Followed security, safety, and operational procedures while performing routine maintenance and responding to incidents.

Supervisor

Matthew Caley Construction
Kalamazoo, MI
04.2023 - 01.2026
  • Use of various power tools.
  • Built additions to homes.
  • Cleaning the job sites.
  • Supervising and managing employees.

Lab Technician Intern

Kalamazoo Valley Community College
Kalamazoo, MI
01.2025 - 04.2025
  • Supported CIS instructors by assisting with lab setups, troubleshooting and classroom technology.
  • Helped students understand assignments and help resolve hardware/software issues.
  • Strengthened communication, patience, and problem-solving skills through hands-on support and teamwork.
  • Applied knowledge from IT coursework to diagnose and resolve real-world technical issues.

Lot Manager

Cole Nissan
Kalamazoo, MI
09.2020 - 04.2023
  • Cleaned automotive interior and exteriors.
  • Washing and waxing cars exterior.
  • Transporting dealership cars to various companies.
  • Managing the car lot tidiness and cleanliness.

Lead Delivery Driver

Hungry Howies
Kalamazoo, MI
03.2018 - 09.2020
  • Handled cash and card payments.
  • Helped the crew members with preparing food.
  • Trained new employees.
  • Checked orders to make sure they're correct.

Education

Associate of Applied Science - IT Support Technician

Kalamazoo Valley Community College
Kalamazoo, MI
07-2025

undefined

Van Buren Technology Center
Lawrence, MI
05-2019

Skills

  • IT support
  • Data center operations
  • Network troubleshooting
  • Computer hardware troubleshooting
  • Network support
  • Maintenance and repairs

Certification

  • Network Manager Certificate of Achievement – Kalamazoo Valley Community College (April 2025)
  • CCNA: Introduction to Networking (April 2024)
  • TestOut Security Pro Certification (December 2023)
  • Testout Certified Network Pro Certification (August 2023)
  • Testout IT Fundamental Pro Certification (December 2022)

Timeline

Data Center Technician

Amazon Web Services (AWS)
01.2026 - Current

Lab Technician Intern

Kalamazoo Valley Community College
01.2025 - 04.2025

Supervisor

Matthew Caley Construction
04.2023 - 01.2026

Lot Manager

Cole Nissan
09.2020 - 04.2023

Lead Delivery Driver

Hungry Howies
03.2018 - 09.2020

undefined

Van Buren Technology Center

Associate of Applied Science - IT Support Technician

Kalamazoo Valley Community College