Mason Cornell
Ashburn,Virginia
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Captain
South Block
11.2022 - Current
- Managed store inventory and implemented strategies to improve customer satisfaction ratings by regularly collecting feedback and addressing areas of improvement
- Implemented and maintained employee training programs to ensure consistent high-quality service and adherence to company standard
- Led team meetings and provided guidance to team members
- Developed and implemented strategies to increase sales and customer satisfaction
- Managed employee schedules and ensured adequate staffing levels at all times
- Maintained corporate standards of cleanliness by organizing shelves and food storage as well as keeping equipment sanitized
- Monitored employee performance and provided constructive feedback/coaching to improve individual and team effectiveness
- Evaluate team members' performance and provide recommendations for promotions or additional training based on their skills and capabilities
- Collaborate with store manager to develop and implement strategies for achieving sales targets and improving team performance
- Recognize and reward team members for their exceptional performance and contributions to the store's success.
Bartender
Patsy's American Restaurant
05.2022 - 11.2022
- Provided customer service for 100-seat, high-volume, restaurant and pub specializing in an eclectic craft beer selection
- Efficiently worked in a fast-paced environment to attend to both staff and customer needs.
- Engaged guests with warm conversation, building bar loyalty, and encouraging repeat business
- Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions.
Concierge
Alamo Drafthouse
02.2018 - 03.2020
- Maximized guest satisfaction with prompt service for property-related requests, amenities needs, and services such as personal drivers
- Serviced guests with real-time stay requests, phone, and in-person communications covering wide-ranging needs
- Ran errands for guests, stored items, and supported business needs.
Education
BA in Communication, Media Production and Criticism -
George Mason University
08.2022
Communications -
Northern Virginia Community College
01.2019
Skills
- Adobe Photoshop
- After Effects
- CSS
- Dreamweaver
- EXCEL
- Gmail
- Graphic Design
- HTML
- Microsoft Word
- Photoshop
- POS Systems
- PowerPoint
- Python
- Sony Vegas
- Video Production
- Well Organized
- Time Management
Timeline
Captain
South Block
11.2022 - Current
Bartender
Patsy's American Restaurant
05.2022 - 11.2022
Concierge
Alamo Drafthouse
02.2018 - 03.2020
BA in Communication, Media Production and Criticism -
George Mason University
Communications -
Northern Virginia Community College