Growing up in a blue collar family I learned that a good work ethic is necessary to move forward in any position. In both of my previous jobs at Sun City Country Club and Larry H Miller Dodge Ram Avondale I started from the bottom position and I worked my way up to a lead position. I did that by using my strong work ethic and teamwork.
Overview
2025
2025
years of professional experience
Work History
Outside Services
Sun City Country Club
Maintained open communication with pro shop staff to address any concerns or special requests from guests promptly.
Trained new staff on best practices for customer service, resulting in improved team performance.
Facilitated smooth transitions between tee times by efficiently staging and preparing carts for each group of golfers.
Provided exceptional customer service through friendly interactions and active listening to address guest needs effectively.
Collaborated with team members to maintain a clean, organized, and welcoming golf course environment.
Delivered accurate information about club amenities, facilities, events, and promotions to both members and public players alike.
Enhanced customer satisfaction by providing timely and efficient services to golf course patrons.
Supported pro shop operations by assisting customers with merchandise inquiries and purchases.
Developed strong rapport with regular patrons, fostering loyalty and repeat business.
Lube Technician
Larry H Miller Dodge Ram Avondale
07.2022 - Current
Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Performed oil changes, tire rotations, and various other routine maintenance services
Worked alone or in team-based systems to complete up to Number oil changes each day.
Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Kept shop areas neat, clean, and free of safety hazards.
Successfully met deadlines for scheduled services while maintaining a focus on accuracy during fast-paced shifts.
Ensured customer trust with transparent communication about necessary services and repair costs.
Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.