Mason Francis
Poteau,OK
Summary
Dynamic and customer-focused professional with experience at Mazzio’s Pizza, excelling in timely deliveries and enhancing customer satisfaction through effective communication and empathy. Proficient in itinerary planning and complaint handling, consistently fostering teamwork and a positive environment while ensuring safe and efficient operations.
Overview
1
1
year of professional experience
Work History
Ticketing Staff Member
Bok
10.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Delivery Driver
Mazzio’s Pizza
01.2025 - 04.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Store Associate
Dicks Sporting Goods Distribution Center
11.2024 - 01.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Education
Radiology
Osu-it
Okmulgee, OKCameron High School
Cameron, OK05.2024
Skills
- Airline reservation systems
- Empathy and patience
- Itinerary planning
- Complaint handling
Timeline
Delivery Driver
Mazzio’s Pizza
01.2025 - 04.2025
Store Associate
Dicks Sporting Goods Distribution Center
11.2024 - 01.2025
Ticketing Staff Member
Bok
10.2024 - Current
Radiology
Osu-it
Cameron High School
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