Mason Fulton
North Dinwiddie ,VA
Summary
Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Manager of Operations
Gelati Celesti
04.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Financial Services Specialist
Truist Bank
07.2022 - 04.2023
- Held financial conversations with clients and prospects to determine needs and provide appropriate solutions.
- Engaged in ongoing training and education to acquire knowledge of financial products and services in changing economic conditions.
- Demonstrated expertise in product knowledge and sales to identify and recommend appropriate products and services to clients.
- Received and processed deposits, withdrawals and loan payments, keeping financial records up-to-date.
Assistant Manager
Gelati Celesti
07.2020 - 07.2022
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Education
High School Diploma -
Matoaca High School
Chesterfield, VA06.2021
Skills
- Risk management
- Service delivery
- Customer relationship building
- Account documentation
- Account maintenance
- Information verification
Timeline
Manager of Operations
Gelati Celesti
04.2023 - Current
Financial Services Specialist
Truist Bank
07.2022 - 04.2023
Assistant Manager
Gelati Celesti
07.2020 - 07.2022
High School Diploma -
Matoaca High School
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