Mason Garcia-Jacobo
Beaverton,OR
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Head Waiter
Olive Garden
Vacaville, CA
03.2025 - 10.2025
- Supervised dining room operations to ensure exceptional guest experiences and service quality.
- Trained and mentored junior waitstaff on menu knowledge and service standards.
- Coordinated with kitchen staff to streamline food delivery and minimize wait times.
- Served beverages at bar while tending to guests and managing time at a professional level (alcohol, coffee, water etc.)
- Implemented strategies to enhance customer satisfaction through personalized service approaches.
- Resolved guest complaints promptly, maintaining a positive dining atmosphere and loyalty.
PRE-LOADER
UPS
Petaluma, CA
11.2024 - 02.2025
- Early morning shifts (e.g., 3-4 a.m. start times).
- Physically demanding, high-paced logistics environment.
- Sort and organize packages by delivery route.
- Load packages into delivery trucks in the correct order.
- Verify shipping labels and package placement for accuracy.
- Work under tight deadlines to ensure timely truck departures.
- Follow safety protocols for lifting and loading.
- Physical fitness to lift heavy packages (up to 70 lbs).
- Strong attention to detail and accuracy.
- Effective time management in a fast-paced environment.
- Teamwork and collaboration with coworkers.
SOLAR ADVISOR
Devine Solar Solutions
Napa, CA
09.2020 - 12.2022
- Worked with a team to ensure customers get the best quality products; service there is in the solar industry
- Built custom designs based off customers electricity bills that maximize their savings and tax credits to ensure they're getting the best service possible
- Performed site surveys to evaluate environmental factors that could impact a solar energy system's efficiency
- Actively participated in team meetings providing feedback on best practices for improving customer service standards
- Managed client relationships through regular communication regarding project progress updates
BUTCHER
Sprouts Farmers Market
Vacaville, CA
02.2020 - 11.2022
- Knowledgeable about food safety practices which include following sanitary guidelines when handling raw ingredients
- Adept at working closely with other staff members during busy times when production needs require additional help
- Knowledgeable in the proper handling and storage of raw meats to prevent spoilage or contamination
- Well-versed in maintaining cleanliness standards within the work area by adhering to safety regulations
- Experienced in labeling packages correctly with product information such as weight, price and expiration date
- Maintained customer satisfaction while providing help when asked
MANAGER
Rockin Jump
Vacaville, CA
09.2016 - 09.2020
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Utilized strong analytical and problem-solving skills to address operational issues
- Offered constructive feedback to team members, boosting overall job performance
- Communicated plans and actions to meet departmental goals
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed
- Reduced workplace safety or health hazards by enforcing work practices and procedures
Education
High School Diploma - undefined
Vacaville High School
Vacaville, CA06.2021
Skills
- Management
- Leadership
- Complex problem solving
- Time management
- Hospitality
- Ability To Multitask
- Attention to Detail
- Team Building
Certification
- CPR
- Stop The Bleed
- Blood Borne Pathogens
Timeline
Head Waiter
Olive Garden
03.2025 - 10.2025
PRE-LOADER
UPS
11.2024 - 02.2025
SOLAR ADVISOR
Devine Solar Solutions
09.2020 - 12.2022
BUTCHER
Sprouts Farmers Market
02.2020 - 11.2022
MANAGER
Rockin Jump
09.2016 - 09.2020
High School Diploma - undefined
Vacaville High School