Mason Gauna
711 Sunflower Paradise Tx,TX
Summary
Dynamic Service Technician with a proven track record at Discount Tire, excelling in tire and wheel repair while delivering exceptional customer service. Skilled in diagnostic assessment and technical problem resolution, I effectively enhanced workflow efficiency and optimized vehicle performance, ensuring customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
Service Technician
Discount Tire
Decatur, TX
06.2024 - Current
- Diagnosed and repaired tire and wheel issues efficiently.
- Conducted routine maintenance on vehicles to ensure optimal performance.
- Assisted customers with product selection and service recommendations.
- Maintained accurate records of services performed and inventory used.
- Collaborated with team members to enhance workflow efficiency.
- Explained diagnostic findings to customers and outlined repair or service options.
Damage Evaluator
Oncor
Fort Worth, TX
09.2023 - Current
- Evaluated compliance with industry standards and regulations to ensure operational integrity.
- Conducted detailed assessments of project feasibility and effectiveness to inform strategic planning.
- Collaborated with cross-functional teams to refine evaluation processes and enhance reporting accuracy.
- Developed comprehensive evaluation reports to support management decision-making and resource allocation.
Landscaper
Hardcastle Services LLC
Paradise,Tx
05.2023 - 06.2024
- Operated landscaping equipment to maintain and improve outdoor spaces.
- Assisted in planting, pruning, and mulching to enhance garden aesthetics.
- Collaborated with team members to execute landscape design plans efficiently.
- Learned safety protocols and proper tool usage to ensure workplace safety.
- Monitored plant health, identifying issues for timely intervention and care.
- Contributed to project planning by providing input on materials and timelines.
- Maintained grounds by trimming, weeding, and general clean-up.
Education
High School Diploma -
Paradise High School
Paradise, TX05.2023
Skills
Tire and wheel repair
Vehicle maintenance
Customer service
Diagnostic assessment
Technical problem resolution
Tool usage safety
Installation and repair
Valid Driver's license
Troubleshooting skills
Power tool proficiency
Repair techniques
Performance optimization
Timeline
Service Technician
Discount Tire
06.2024 - Current
Damage Evaluator
Oncor
09.2023 - Current
Landscaper
Hardcastle Services LLC
05.2023 - 06.2024
High School Diploma -
Paradise High School