Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Mason Goss

Boulder,CO

Summary

Dedicated customer service and sales professional adept at working quickly with a positive attitude. Excellent interpersonal, communication and time management skills. Hardworking with a laid back personality. Very eager to become more knowledgeable about strains, preparing, packaging and stocking different cannabis products. Seeking a budtender position.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Vintage Clothes Reseller

Self Employed
12.2022 - Current
  • Developed loyal customer base by providing excellent customer service.
  • Sourced all inventory for the store
  • Inventory management with regular stock checks, ensuring optimal product availability.
  • Enhanced store's visual appeal by organizing merchandise displays and maintaining cleanliness.
  • Provided exceptional customer service, cultivating loyal clientele and generating repeat business.
  • Promoted store events and special promotions through effective communication with customers.
  • Handled customer complaints professionally, resolving issues promptly to maintain client satisfaction.
  • Facilitated a welcoming shopping atmosphere that encouraged new clients to return regularly while also building rapport with existing ones.
  • Assisted customers with selecting clothing items and accessories based on individual needs.
  • Able to spot vintage clothes at thrift stores and other retail stores

Server

Red Robin
06.2022 - 01.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Team Manager

Culvers
06.2019 - 05.2022
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Was able to take inventory and make the truck order for the food at our store
  • Able to fully open and fully close the store
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Education

High School Diploma -

Silver Creek High School
Longmont, CO
05.2021

Skills

  • Discussing Cannabis
  • Restocking Inventory
  • Adaptability and flexibility
  • Cleanliness and hygiene
  • Team Leadership
  • Multitasking capabilities
  • Organizational skills
  • Problem-solving abilities
  • Friendly and Helpful

Accomplishments

    Started own vintage clothing business

    Manager at Culver's for 1 year

    All State Track and Football

Affiliations

  • Thrifting
  • Snowboarding
  • Gaming
  • Hiking
  • Football
  • Pickleball
  • Disc Golf
  • Concerts

Certification

Med Badge, Colorado Department of Revenue, 1/16/2024

Timeline

Vintage Clothes Reseller

Self Employed
12.2022 - Current

Server

Red Robin
06.2022 - 01.2023

Team Manager

Culvers
06.2019 - 05.2022

High School Diploma -

Silver Creek High School

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Mason Goss