Mason Hall
Ashtabula,OH
Summary
Although my jobs have not directly related to a diesel mechanics, outside of work I have a car hobby. I have owned and worked on four different fords, three mustangs and a 1995 F150. With my back ground in auto mechanics and my education in Diesel Technologies I have the experience to excel in this role. With my previous job experiences, I have an excellent attention to detail and customer service for any interactions with customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Valet Regional Account Manager
VIP Valet
11.2021 - Current
- Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with my employee's to maintain efficiency.
- Kept detailed records of damages or pre-existing conditions on incoming vehicles, protecting both company liability and customer interests.
- Upheld cleanliness standards in the valet area by removing trash, sweeping debris, and organizing equipment daily.
- Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
- Contributed to overall company success by consistently meeting or exceeding performance targets in areas like customer satisfaction ratings and efficiency metrics.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Logged and documented parked vehicle details for accurate records.
- Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
- Developed and maintained strong working relationships with professionals within assigned territory.
Detail and Maintenance
Manahawkin Magic Wash
06.2018 - 09.2021
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
- Streamlined workflow processes by keeping tools and supplies well-organized for easy access throughout each task.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Collaborated with management to develop long-term plans for property enhancements and upgrades.
Window Cleaner/Housekeeper
Stretch Cleaning & Restoration
04.2017 - 08.2018
- Improved client satisfaction by consistently delivering streak-free window cleaning services.
- Enhanced company reputation through meticulous attention to detail and excellent customer service.
- Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
- Maintained quality workmanship for residential clients by carefully handling screens, sills, and frames during cleaning processes.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Education
Diesel Technology
Ohio Technical College
Cleveland, OH03.2023
High School Diploma -
Southern Regional High School
Manahawkin, NJ06.2021
Skills
- Standard Vehicle Operation
- Punctual and Reliable
- Time Management
- Mechanically Inclined
- Confidence With People
- Schematic Readings
- Hydraulic systems
- Welding and fabrication
- Engine diagnostics
- Air conditioning systems
- Brake Systems
- Suspension Systems
Certification
609 HVAC certification
Completion of Cummins classes
Completion of Road Ranger Academy
Certificate of Ohio Tech Diesel Technology
Mustangs
I have owned a 97 GT, 02 V6, and 06 GT mustangs. The 2006 is my current project where I have recently done a transmission swap, my braking system, and exhaust. Currently I am about to overhaul my suspension including control arms, coil overs, stronger sway bars and all bushings.
Timeline
Valet Regional Account Manager
VIP Valet
11.2021 - Current
Detail and Maintenance
Manahawkin Magic Wash
06.2018 - 09.2021
Window Cleaner/Housekeeper
Stretch Cleaning & Restoration
04.2017 - 08.2018
Diesel Technology
Ohio Technical College
High School Diploma -
Southern Regional High School