Mason Ham
Wheat Ridge,CO
Summary
Dynamic and results-driven professional with a proven track record, excelling in customer-centric sales and graphic design skills. Spearheaded innovative product introductions and marketing strategies, significantly boosting revenue and customer satisfaction. Demonstrates exceptional organizational competence and a service-oriented approach, ensuring standout achievements in diverse retail environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shop Owner
It's A Bodega
Boulder, CO
02.2024 - Current
- Cultivated a strong customer-centric culture, resulting in consistently high customer satisfaction ratings and repeat business
- Successfully introduced new products and expanded store offerings to cater to evolving customer needs, generating incremental revenue
- Created and distributed ads and graphics to draw in consumers
- Organized, hosted, and managed pop-up events for over 50 small businesses/ vendors
- Vended at multiple high-turnout local events within the Denver, Boulder, and Fort Collins areas
Sales Associate
BAIT
Denver, CO
01.2022 - 02.2024
- Selling upwards of $1,500 of clothing, shoes, and collectibles on a day-to-day basis
- Collaboratively control sought-after sneaker releases with lines up to 250 people
- Handle multiple large V.I.P orders ranging from $4,000-$23,000 (via
- Professional athletes, popular musicians, resellers, etc.)
- Efficiently and accurately processed customer check-out including cash, check and credit cards
- Greet customers and recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Arrange and display merchandise to promote sales
- Clean store on a daily basis (i.e vacuuming, sweeping, dusting, organizing, etc.)
Plumbing Associate
The Home Depot
Lakewood, CO
05.2021 - 06.2021
- Helped find and advised customers the exact pieces and tools they needed, to get their projects completed
- Stocked and refilled inventory constantly to accommodate frequent sales
- Kept department organized and clean for customers to browse
FC Associate I
AMAZON FULLFILLMENT CENTERS
Aurora, CO
10.2020 - 02.2021
- Helped with the flow of nearly 60k packages a day, to and from Amazon Warehouses to the customers front door
- Loading and unloading trucks full of gaylords, pallets and carts filled with packages
- Filling gaylords and stacking pallets with packages ready for shipment
- Dispersal of packages throughout the warehouse
Photographer's Assistant
Lemar Griffin Films
Denver, CO
08.2020 - 10.2020
- Helped film and photograph for Denver Flag Football League
- Behind the scenes film/photography for Reed Silberman of Ink Monster and Kellyn Acosta and William Yarbrough of the Colorado Rapids
- Editing and arranging film/photo files
- Creating social media posts for podcast, Less Talk More Do
Salon Receptionist
Frank's Gentlemen's Salon
Denver, CO
02.2020 - 03.2020
- Answered phone calls from customers to book appointments
- Provided welcoming and courteous hospitality to customers, including serving snacks, drinks, and array of craft beers
- Managed the work schedules of 7 barbers
- Swept floors clear of hair and mopped entire shop on Saturdays
- Marketed hair products and grooming services
Education
Certification in Entrepreneurship -
Community College of Denver
Denver, CO01-2020
High School Diploma -
Jefferson High School
Edgewater, CO05.2019
Skills
- Logistics Delivery Expertise
- Efficient Navigation
- Appointment Coordination
- Photo Enhancement Techniques
- Service-Oriented Approach
- Customer-Centric Sales
- Graphic Design Skills
- Front Desk Administration
- Supply Chain Operations
- Timely Cargo Handling
- Inventory Management
- Product Packaging
- Order Processing
- Efficient Pallet Jack Use
- Digital Photography
- Visual Communication Design
- Currency Transaction Handling
- Social Media Strategy
- Digital Marketing Strategy
- Social Media Campaign Management
- Microsoft Office Suite Proficiency
- Content Filming Expertise
- Textile Screen Printing
- Brand Development
- Point Of Sale Expertise
- Team Leadership in Retail
- Shopify Platform Expertise
- Effective Time Management
- Proficient Organizational Competence
- Effective Sales Techniques
- Effective Communication
- Point Of Sale Operation
- Efficient Stock Management
- Foundational Mathematics
- Professional Phone Communication
- Proficient in Retail Calculations
- Strategic Leadership
- Retail Merchandising
Certification
Driver's License, 09/01/22, 12/01/27
Timeline
Shop Owner
It's A Bodega
02.2024 - Current
Sales Associate
BAIT
01.2022 - 02.2024
Plumbing Associate
The Home Depot
05.2021 - 06.2021
FC Associate I
AMAZON FULLFILLMENT CENTERS
10.2020 - 02.2021
Photographer's Assistant
Lemar Griffin Films
08.2020 - 10.2020
Salon Receptionist
Frank's Gentlemen's Salon
02.2020 - 03.2020
Certification in Entrepreneurship -
Community College of Denver
High School Diploma -
Jefferson High School
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