Jeremy Walden
Dahlonega,GA
Summary
Dynamic Logistics Supervisor at Sharp Electronics with expertise in logistics planning and team leadership. Proven track record in optimizing warehouse design and enhancing operational efficiencies. Skilled in client relationship management and problem-solving, successfully negotiated logistics costs while maintaining safety compliance. Committed to delivering exceptional service and fostering high-performing teams. Strategic shop owner with several years of experience independently operating a shop. Deep understanding of financial management, marketing, sales, customer service, and networking. Talented in establishing performance goals for management and employees. Skilled automotive service technician with background in diagnosing, repairing, and maintaining diverse types of vehicles. Experience includes hands-on expertise with the latest diagnostic tools and technology, ensuring efficient troubleshooting and repair work. Strengths encompass strong problem-solving skills, adeptness at mechanical repairs, and familiarity with electronic systems in modern vehicles. Contributed to improved customer satisfaction through timely and accurate service delivery in previous roles. Organized warehouse supervisor brings several years of inventory and production management prowess illustrated through superior performance in warehouse roles. Applies advanced knowledge of production methods, shipping logistics and inventory audits to maximize warehouse performance. Skilled Service Engineer with background in maintaining and troubleshooting various types of equipment. Possess strong analytical skills, adept at identifying issues and implementing effective solutions. Committed to delivering high-quality service and fostering customer satisfaction. In previous roles, have successfully improved system performance and reduced downtime through preventative maintenance and timely repairs.
Overview
2026
2026
years of professional experience
Work History
Shop Owner
Black Mountain Motosports
Dahlonega, Georgia
01.2022 - Current
- Managed daily store operations and ensured smooth workflow.
- Oversaw inventory management and maintained stock levels.
- Developed marketing strategies to attract new customers.
- Handled customer inquiries and resolved complaints effectively.
- Implemented visual merchandising standards to enhance product displays.
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on various vehicle types for optimal performance.
- Maintained an organized workspace to ensure safety and efficiency during repairs.
- Advised customers on vehicle maintenance and repair options clearly and effectively.
- Replaced engine components including filters, belts, hoses and pumps.
- Repaired or replaced worn parts such as brakes, spark plugs and radiators.
- Inspected steering systems, suspension joints and wheel bearings for signs of wear.
- Explained automotive problems and repairs to customers in clear, concise language.
- Performed routine maintenance such as oil changes, tune-ups and brake repairs.
- Analyzed and diagnosed automotive problems and completed skilled mechanical work.
- Tested vehicle engines to identify malfunctions.
- Conducted regular inspections of vehicles to ensure they were safe to drive.
- Analyzed diagnostic codes generated by on-board computers to determine necessary repairs.
- Adjusted carburetors, valves and other related components to ensure optimal performance.
- Diagnosed mechanical issues using specialized tools and equipment.
- Checked tire pressure levels regularly during service visits to ensure proper inflation.
- Applied in-depth automotive repair knowledge to promote high-quality customer service.
- Created detailed invoices for customers and collected payments for services rendered.
- Inspected vehicles for damage and recorded findings in a computer system.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Monitored shop equipment to maintain safe working condition.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Maintained certifications and completed training on systems and components.
- Filed records with state as part of performing vehicle safety inspections.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Estimated costs of vehicle repair.
Logistics Supervisor
Sharp Electronics
Alpharetta, GA
02.2012 - 01.2022
- Provided smooth operations by maintaining communication with supervisors of other departments.
- Established and maintained professional relationships with carriers, warehouses, customers and sales force.
- Designed warehouse layouts to maximize the usability of available storage space.
- Troubleshot and formulated strategies for expected and unanticipated logistics issues.
- Managed inventory levels to maintain optimal stock availability for production needs.
- Supervised daily logistics operations to ensure efficient distribution processes.
- Trained and mentored team members on safety and operational procedures.
- Coordinated transportation schedules to align deliveries with customer requirements.
- Conducted regular inspections of equipment to ensure compliance with safety standards.
- Established and maintained professional relationships with carriers, warehouses, customers, and sales force.
- Tracked orders from start to finish using enterprise resource planning system software.
- Ensured compliance with all applicable laws, regulations and safety standards related to logistics operations.
- Negotiated rates with carriers for both domestic and international shipments.
- Coordinated material deliveries and equipment maintenance, transportation, and disposal manifests for off-site shipments.
- Developed and implemented strategies for cost reduction and improved service levels.
- Negotiated logistics costs and kept costs under established budget.
- Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
- Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
- Managed high-performing team to enhance quality and safety of internal freight systems.
- Collaborated effectively in cross-functional team-oriented environment.
- Drafted shipment reports to inform management and clients.
- Developed strong rapport through effective client needs assessment and commitment to top satisfaction levels.
- Assessed job sites to determine work needed.
- Reported employee time, job expenses and inspections results in work records.
- Coordinated shipping schedules with freight carriers for timely deliveries.
- Provided training and guidance to junior staff members on best practices within the logistics department.
- Resolved problems that arose during transit by liaising with suppliers and carriers quickly and efficiently.
- Designed warehouse layouts to maximize usability of available storage space.
- Monitored day-to-day workflow and employee performance to identify ways to boost productivity.
- Managed inventory control activities including tracking stock levels and ordering new materials when needed.
Service Technician
Docuteam
Alpharetta, GA
12.2002 - 02.2012
- Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
- Setup and operated mechanical and manual servicing equipment.
- Engaged with customers to deliver outstanding customer services and secure repeat business.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Cleaned and lubricated machinery according to preventive maintenance schedules.
- Observed complex machinery in operation to adjust settings, spot malfunctions and complete root cause analysis on identified problems.
- Executed prescribed repair plans on in-situ machinery without disrupting operational capacities of assigned equipment.
- Diagnosed and repaired complex office equipment for various clients.
- Assisted clients with troubleshooting technical issues via phone and onsite visits.
- Collaborated with team members to develop efficient service procedures and standards.
- Trained new technicians on best practices for equipment repair and customer service.
- Documented service logs accurately to track maintenance activities and equipment status.
- Implemented safety protocols during repairs to maintain a safe working environment.
- Diagnosed problems and determined solutions for various customer issues.
- Maintained accurate records of service calls, repairs, and parts used.
- Performed onsite repair of equipment at customer locations.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Conducted service appointments to diagnose and fix problems.
- Examined previously completed work for accuracy.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Maintained certifications and completed training on systems and components.
- Installed new systems according to manufacturer specifications.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Set up and operated mechanical and manual tools and equipment.
- Assembled components into complete systems following blueprints or other instructions.
- Assisted with installation projects at both residential and commercial sites.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Resolved software-related issues by troubleshooting programs and applications.
- Collaborated with team members to complete projects efficiently and effectively.
- Installed new components or replaced defective parts to restore functionality.
- Completed scheduled appointments on time to drive quality service.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Kept records of parts and equipment used in projects to update inventory.
- Diagnosed equipment issues and provided effective repair solutions.
- Utilized diagnostic tools to assess equipment functionality and performance.
- Conducted regular maintenance on office technology and document management systems.
Field Service Technician
SGI
Alpharetta, Georgia
2000 - 01.2002
- Installed and maintained equipment in diverse operational environments.
- Diagnosed technical issues and provided effective solutions on-site.
- Collaborated with clients to understand service needs and expectations.
- Conducted routine inspections to ensure equipment functionality and safety.
- Trained junior technicians on best practices and service protocols.
- Coordinated scheduling of service visits to optimize workflow efficiency.
- Documented service reports detailing repairs, inspections, and client interactions.
- Utilized diagnostic tools to troubleshoot complex machinery problems effectively.
- Completed all necessary paperwork for service calls in a timely manner.
- Drove and maintained company vehicle, keeping in peak condition.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Disassembled defective machines for repair or replacement of parts.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Trained customers on equipment after installation.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
- Replaced faulty parts or components following diagrams or blueprints.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Responded promptly to emergency service requests from clients.
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
- Adjusted functional parts of devices or control instruments according to specifications.
- Performed troubleshooting on electronic circuits and systems.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Operated hand tools and power equipment according to corporate safety procedures.
- Analyzed equipment data to isolate and diagnose faults.
- Kept up-to-date knowledge of industry trends, regulations, safety standards.
Warehouse Supervisor
SGI
Alpharetta, Georgia
06.1996 - 05.2000
- Trained new employees on warehouse procedures and safety guidelines.
- Monitored inventory levels and managed stock replenishment processes effectively.
- Coordinated team schedules and assigned tasks to optimize workflow efficiency.
- Supervised daily warehouse operations and ensured adherence to safety protocols.
- Implemented best practices for inventory management and organization techniques.
- Collaborated with leadership to address operational challenges and improve processes.
- Maintained and updated inventory records accurately.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Provided leadership to motivate staff members to achieve performance goals.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Created strategies for improving operational efficiencies in the warehouse.
- Analyzed data from reports generated by Warehouse Management System software.
- Developed plans for reorganizing storage areas as necessary based on product volume changes.
- Identified process improvement opportunities within the warehouse environment.
- Developed and implemented safety policies and procedures for the warehouse team.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
Education
Certificate - Electrical Engineering
Lanier Tech College
Cumming, GA02-1996
High School Diploma -
Lumpkin County High School
Dahlonega, GA05.1992
Skills
- Hand tool expertise
- Expertise in installations
- Mechanical abilities
- Electronic component troubleshooting
- Client relationship management
- Materials storage
- Warehouse space management
- Warehouse design
- Logistics planning
- Order tracking
- Customer relationship management
- Team leadership
- Safety compliance
- Process optimization
- Problem solving
- Training employees
- Distributing goods
- Inventory management
- Engine rebuilding
- Automotive diagnostics
- Logistics coordination
- Supply restocking
- Shipment tracking
- Service quality assurance
- Diagnostic troubleshooting
- Vehicle inspection
- Routine maintenance
- Parts ordering
- Equipment repair
- Valid Driver's license
- Technical support
- Hand tools
- Diagnostics skill
- Operating test equipment
- Problem and issue resolution
- Equipment inspection
- Time management
- Training and mentorship
- Warehouse operation oversight
- Work delegation
- Inventory control
- Shipment scheduling
- Warehouse management
- Loading and unloading
- Warehouse safety
Education and Training
other
Timeline
Shop Owner
Black Mountain Motosports
01.2022 - Current
Logistics Supervisor
Sharp Electronics
02.2012 - 01.2022
Service Technician
Docuteam
12.2002 - 02.2012
Warehouse Supervisor
SGI
06.1996 - 05.2000
Field Service Technician
SGI
2000 - 01.2002
Certificate - Electrical Engineering
Lanier Tech College
High School Diploma -
Lumpkin County High School