Provides instruction and lead ground crew through “Palm season” July - Oct.
Work through language barrier while providing the experience and authority to get the service done.
Very familiar with chainsaws, stump grinders, hedge trimmers and ropes.
Overseeing the health and hydration of ground crew when weather is in excess temperature.
Ensured proper plant growth with seasonal pruning, and maintenance.
Provided excellent customer service while interacting with patrons inquiring about services.
Working outside of the box. Providing solutions to problems in the field when resources are limited.
Providing bids for tree related services.
Best Buy
Operations Shift Lead
02.2020 - Current
Job overview
Established clear lines of communication between shifts, promoting teamwork and collaboration
Managed high value inventory levels effectively both shipping and receiving.
Investigate and correct any discrepancies in inventory.
Manage communication with 3rd party installation teams.
Closing of the store when directed during holidays as a key holder.
Flexible responsibilities between sales floor and warehouse.
Best Buy
Magnolia Sales Expert
01.2018 - 02.2020
Job overview
Exceeded sales targets consistently in high end audio and video solutions by identifying the customers needs, and successfully closing deals with packages that fit their budget.
Provided the information to each team member needed for me to be successful in my goals and for them to succeed in their own goals.
Delivered engaging product demonstrations “Wowing the customer” furthering the value of the product.
Maintaining training on product yearly as well as maintaining the product itself while on display.
Promoting repeat customers by providing the most professional and friendly shopping environment available with given resources.
Best Buy
LG Expert
01.2017 - 01.2018
Job overview
Responsible for the sale and promotion within the location of the brand Lucky Goldstar.
Providing vital information to associates across the store on LG product in order to hit my personal monthly goals.
Familiarizing myself across the multiple products LG has to offer like Televisions, appliances , computers, headphones, and small audio solutions.
Helped launch LGs first line of American retailed OLED televisions as brand expert.
Exceeded sales goal 11 of my 12 months as an LG expert.
Worked effectively in fast-paced environments with others and leaders. Able to take over and provide the leadership, experience, and poise needed when caught in ill prepared scenarios.
Best Buy
Sales Associate
08.2012 - 01.2017
Job overview
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Traveled yearly for sales training and skills development.
Managed returns, exchanges and refunds in accordance with store policy.
Provided online and over the phone sales support.
Exceeded and led home theater department monthly and yearly goals multiple times.
8 x Annual “Million dollar writer”
Hyde Park Pool Association
Lifeguard
05.2010 - 05.2015
Job overview
Safeguards all patrons; rescues swimmers in distress and administers first aid and artificial respiration when necessary.
Collect guest fees and keep books on members and traffic.
Swimming lessons for ages 4-6 as well as persons with special requirement.
Water aerobics for ages 65+.
Maintain proper water levels by testing pool with various chemicals.
Overseeing private parties and providing any additional support the facilities have to offer.
Weekly scheduling of other lifeguards on roster.
Opening and closing of private pool facility.
Central Illinois Endoscopy Center
Endoscopy Technician
04.2011 - 10.2011
Job overview
Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
Set up endoscopy suites with equipment and supplies needed for procedures.
Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
Walmart
Grocery Team Member
01.2010 - 07.2011
Job overview
Worked register on Black Friday with one week’s prior training.
Asset protection and theft deterrent.
Breaking down and organization of weekly stock intake.
Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.