Summary
Overview
Work History
Education
Skills
Awards
Accomplishments
Certification
Timeline
Generic

Mason Hardy

Yukon,Oklahoma

Summary

Dynamic professional with extensive experience at Green Chile Kitchen, excelling in customer service and staff training. Proven track record in implementing POS systems and enhancing operational efficiency. Recognized for leadership and fostering team collaboration, while ensuring compliance with safety standards in high-pressure environments. Committed to delivering exceptional results and quality assurance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Server, Trainer & POS System Implementer

Green Chile Kitchen
Yukon, OK
01.2021 - Current
  • Spearheaded implementation and customization of a new POS system to enhance operational efficiency.
  • Oversaw daily operations to ensure efficient service during peak hours.
  • Assisted management in evaluating server performance and providing feedback.
  • Implemented training workshops focusing on upselling and customer engagement strategies.
  • Provided exceptional service to high volume of daily customers.
  • Led front-of-house operations, training staff to maintain high service standards.
  • Trained and mentored staff, fostering team cohesion and boosting morale.
  • Recognized for exceptional customer service, receiving consistent praise from guests.

Lead Painter II - Military Drone Division

Kratos Defense
Oklahoma City, OK
01.2019 - 01.2021
  • - Directed painting operations for military-grade drones with a focus on quality and compliance.
  • - Managed a team of painters and oversaw production timelines.
  • - Served international clients and ensured alignment with aerospace standards.
  • Supervised painting operations on defense equipment and military vehicles.
  • Maintained safety standards while handling hazardous materials in a production environment.
  • Trained junior painters on best practices and proper use of tools.
  • Coordinated with clients regarding color selection or any other specific requirements they may have had.
  • Reviewed painting projects to verify highest quality and adherence to organization's strict guidelines.
  • Worked closely with contractors to ensure timely completion of assigned projects.
  • Reviewed blueprints and plans before starting a job in order to determine the scope of work involved.

Education

Certificate - Automotive Refinishing

Canadian Valley Technology Center (CVTech)
El Reno, OK

Skills

  • Customer service and engagement
  • Staff training and development
  • POS systems expertise
  • Industrial coating techniques
  • Aerospace quality assurance
  • International relations strategies
  • Operations management
  • Conflict resolution skills
  • Safety compliance standards
  • Team leadership and collaboration
  • Effective communication skills

Awards

- SkillsUSA - Teamwork Award, - SkillsUSA - Leadership Excellence Award, - Consistently recognized for top-tier service and team leadership.

Accomplishments

  • skills Usa gold national winner

Certification

  • ICAR Gold collision repair
  • ICAR Gold refinishing certification

Timeline

Lead Server, Trainer & POS System Implementer

Green Chile Kitchen
01.2021 - Current

Lead Painter II - Military Drone Division

Kratos Defense
01.2019 - 01.2021

Certificate - Automotive Refinishing

Canadian Valley Technology Center (CVTech)

Similar Profiles

CREATE PROFILE