Shelby Szasz
Royal Oak,MI
Summary
Dynamic Shift Lead at Hungry Howies with a proven track record in enhancing team performance and ensuring safety compliance. Expert in inventory management and stock organization, I excel in training and mentoring staff while delivering exceptional customer service. Committed to optimizing workflows and driving quality assurance for improved service outcomes.
Overview
3
3
years of professional experience
Work History
Shift Lead
Hungry Howies
Royal Oak, MI
05.2023 - Current
- Monitored and reinforced compliance with safety and efficiency protocols to optimize team performance.
- Implemented effective stock organization and labeling practices to support overall inventory management.
- Executed daily tasks through proficient use of essential tools and equipment, ensuring operational effectiveness.
- Analyzed team processes and implemented strategies to improve workflow efficiency and service delivery outcomes.
Education
Bachelor of Science - Library Science
Oakland Community College
Royal Oak, MISkills
- Team performance monitoring
- Safety compliance enforcement
- Inventory management practices
- Stock organization techniques
- Equipment operation proficiency
- Task prioritization methods
- Customer service engagement
- Time management skills
- Quality assurance checks
- Training and mentoring support
- Communication effectiveness
- Problem-solving frameworks
- Multi-tasking capabilities
Timeline
Shift Lead
Hungry Howies
05.2023 - Current
Bachelor of Science - Library Science
Oakland Community College