Mason Hatrak
Norristown,PA
Summary
Dynamic professional with a solid background in retail, specializing in teamwork and collaboration. Experienced in training new employees and maintaining high customer satisfaction, with a focus on achieving operational goals and enhancing team performance. Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Team Member
Target
11.2023 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure optimal presentation.
- Operated point-of-sale system accurately, processing transactions efficiently.
- Collaborated with team members to restock shelves and manage inventory levels.
- Trained new team members on store policies and operational procedures for consistency.
- Participated in promotional set-ups, ensuring effective product displays aligned with brand standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Assisted in inventory management to prevent stock shortages and overages.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
- Assisted with inventory counts and stocking of merchandise.
- Improved customer satisfaction by quickly helping each person find desired items.
- Ensured compliance with health and safety regulations, conducting regular checks and staff training.
Overnight Stocker
Walmart
08.2022 - 10.2023
- Organized and replenished merchandise on sales floor to ensure optimal product availability.
- Collaborated with team members to maintain efficient stockroom operations and organization.
- Operated equipment such as pallet jacks and forklifts to transport inventory safely.
- Monitored inventory levels and reported discrepancies to management for timely resolution.
- Trained new staff on stocking procedures and safety protocols, enhancing team efficiency.
- Conducted regular audits of stock levels, ensuring accuracy in inventory records and displays.
- Assisted in the setup of promotional displays, contributing to increased customer engagement and sales.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
Education
High School Diploma -
Norristown Area Highschool
Norristown, PA06-2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Following instructions
- Cleaning
- Flexible schedule
- Leadership qualities
- Heavy lifting
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Training and mentoring
- Relationship building
- Equipment maintenance
- Equipment operation
- Workplace safety
- Attention to detail
- Collaboration and teamwork
Timeline
Team Member
Target
11.2023 - Current
Overnight Stocker
Walmart
08.2022 - 10.2023
High School Diploma -
Norristown Area Highschool