Mason James
Clyde,NC
Summary
Professional with a proven track record at All Pro Fire and Safety, excelling in customer service and equipment testing. Demonstrated expertise in conflict resolution and active listening, leading to efficient team work and enhanced safety procedures. Achieved consistent sales targets and customer satisfaction at Oreilly Auto Parts through effective communication and leadership.
Overview
6
6
years of professional experience
Work History
Fire Equipment Testing Technician
All Pro Fire and Safety
12.2018 - Current
- Tested and inspected fire fighting equipment for defects and failures.
- Worked with a team to efficiently test large number of equipment in a safe and timely manner.
- Trained new staff members on proper use of equipment and company-specific procedures, promoting consistency across the team''s work output.
- Also completed some repair, maintenance, and manufacturing of fire fighting apparatuses.
Retail Service Specialist
Oreilly Auto Parts
08.2023 - 06.2024
- Attended to customer complaints and processed product return or replacement requests.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Assisted customers in making informed purchase choices and selecting products.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling integrity.
- Collaborated with team members to achieve sales targets consistently and efficiently.
Education
Associate of Applied Science - Forest Management Technology
Haywood Community College
Clyde, NC05.2025
Associate of Science - Applied Science
Catawba Valley Community College
Hickory, NC05.2023
Associate of Arts - Applied Arts
Catawba Valley Community College
Hickory, NC05.2023
Skills
- Customer Service
- Active Listening
- Conflict Resolution
- Money handling abilities
- Communication and Leadership
- Teamwork and Collaboration
- Friendly, Positive Attitude
Timeline
Retail Service Specialist
Oreilly Auto Parts
08.2023 - 06.2024
Fire Equipment Testing Technician
All Pro Fire and Safety
12.2018 - Current
Associate of Applied Science - Forest Management Technology
Haywood Community College
Associate of Science - Applied Science
Catawba Valley Community College
Associate of Arts - Applied Arts
Catawba Valley Community College
Similar Profiles
Jack ManciniJack Mancini
Helper at Pro Fire Safety ServicesHelper at Pro Fire Safety Services
Ernest FoleyErnest Foley
Firefighter/EMT-B at Leonardo Fire Rescue (Pro Tec Fire Services Ltd.)Firefighter/EMT-B at Leonardo Fire Rescue (Pro Tec Fire Services Ltd.)
Rebecca BootheRebecca Boothe
Office Manager at Flame Out Fire / Integrity Fire Safety ServicesOffice Manager at Flame Out Fire / Integrity Fire Safety Services