Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Mason Keith

Springfield,MO

Summary

Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.

Overview

4
4
years of professional experience

Work History

LOAN OFFICER

FREEDOM BANK OF SOUTHERN MISSOURI
07.2021 - Current
  • Developed strong relationships with customers through high levels of customer service.
  • Interview loan customers and prepare credit application packets.
  • Execute a credit analysis of the credit applications and review to make a credit decision on the application.
  • Collaborate with loan assistants to see that correct documents for the loan are prepared, executed and processed in accordance with banking regulations and Bank policies.
  • Manage portfolio with respect to correcting credit exceptions, maintaining collateral insurance, and collecting past due loan payments.
  • Complete loan renewals and modifications.

INSIDE SALES ASSOCIATE

SPRINGFIELD CARDINALS
03.2019 - 09.2021
  • Assisting in the building of new business through outbound phone calls, inbound phone calls, and in game networking
  • This position is also responsible for covering the Cardinals front desk on select game days
  • Responsible for selling new accounts
  • Responsible for data collection and entry
  • Additional responsibilities as assigned to assist in the success of the Ticket Sales department and the organization

PRODUCT SUPPORT REPRESENTATIVE

JACK HENRY & ASSOCIATES
06.2020 - 06.2021
  • Provided product support for customer inquiries received via telephone, internet, instant message, email, or self-service systems
  • Assist customers with new account setup, performing maintenance on existing accounts, assisting in validating accuracy of account data.

Education

Bachelors of Administration Management - Marketing Research

MISSOURI STATE UNIVERSITY, Glass College of Business
SPRINGFIELD, MO

Skills

  • Analytical and Critical Thinking
  • Solution Planning
  • Document Analysis
  • Oral and Written Comprehension
  • Credit Application Review
  • Networking and Partnership Development
  • MS Office Expertise
  • Silverlake and FISERV Expertise
  • NMLS Registration
  • Customer Relationship Management
  • Financial Services

Affiliations

JERAD STEWART Store Manager (Bass Pro Shops)(417)-868-0186

WILLIAM RODROCK Support Center Manager (Jack Henry & Associates) (417)-771-1021

ERIC TOMB Manager of Ticket Sales (Springfield Cardinals) (417)-832-3092

Timeline

LOAN OFFICER

FREEDOM BANK OF SOUTHERN MISSOURI
07.2021 - Current

PRODUCT SUPPORT REPRESENTATIVE

JACK HENRY & ASSOCIATES
06.2020 - 06.2021

INSIDE SALES ASSOCIATE

SPRINGFIELD CARDINALS
03.2019 - 09.2021

Bachelors of Administration Management - Marketing Research

MISSOURI STATE UNIVERSITY, Glass College of Business
Mason Keith