Mason Lau

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Tested systems, noting issues and completing preventive maintenance.

• Troubleshot systems, traced problems and diagnosed root causes.
• Performed vehicle lubrication and DOT safety inspections.
• Assessed equipment for damage, wear, battery life, and fluid levels.
• Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.

Generated and maintained clean screens instrumental in T-shirt print production.

Created and installed woven vinyl pieces.

Completed sign upgrades by dismantling old displays and mounting new ones.