Mason Matthews
Business Administration Student
Brooklyn,CT
Summary
Dynamic and dedicated professional with experience as a Host at Cozy Corner Restaurant, excelling in customer service and team collaboration. Proven ability to manage high-pressure situations while enhancing guest satisfaction. Proficient in Microsoft Office Suite and effective in multitasking, ensuring a welcoming atmosphere and seamless operations during busy shifts.
Overview
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1
Language
Work History
Host
Cozy Corner Resturant
Brooklyn, CT
08.2022 - 10.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Associate of Science - Business Administration And Management
CT State Community College
Willimantic, CT 05.2001 -
High School Diploma -
Woodstock Academy
Woodstock, CT06-2024
Skills
Team collaboration
Exceptional communication
Multitasking proficiency
Proficient in Microsoft Office Suite
Effective time management
Customer service
Timeline
Host
Cozy Corner Resturant
08.2022 - 10.2022
Associate of Science - Business Administration And Management
CT State Community College
05.2001 -
High School Diploma -
Woodstock Academy