Mason McLain
Austin,TX
Summary
Dynamic sales leader with a passion for problem-solving and a proven track record of driving results. Expertise in negotiation, effective communication, and adaptability to changing scenarios enhances the ability to connect with clients and meet their needs. Proficient in executing sales funnels, crafting compelling scripts, and consistently achieving key performance indicators. Committed to contributing to a team of dedicated professionals focused on reaching and exceeding goals.
Overview
15
15
years of professional experience
Work History
Ecommerce Store Owner
Self Employed Web
Leander, TX
05.2021 - Current
- Researched and curated collectibles, electronics, and vintage items for resale.
- Managed hundreds of listings, overseeing photography, fulfillment, packaging, and timely shipping processes
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Assistant to Owner / Entrepreneur, Scott Cooper
Good Life Communities
Waco, TX
08.2025 - 03.2026
- Supervised RV maintenance unit activities and streamlined rental procedures to ensure seamless operations.
- Supported operations of RV rental business with 20 units to enhance customer satisfaction
- Coordinated tasks among subcontractors for project efficiency
- Coordinated efforts with diverse sub-contractors to streamline construction processes for new RV resort.
- Managed operation of heavy machinery, including skid steer and bulldozer, to ensure efficient site development.
- Engaged with sub-contractors to ensure timely and efficient construction of new RV resort.
- Performed Fire and Safety Operations to ensure build site safety
- Assistant to Project Manager, including phone calls
- Streamlined communication between departments, improving workflow efficiency.
- Led initiatives to optimize operational processes, resulting in enhanced service delivery.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Ensured payment to all sub-contractors, requiring payment troubleshooting
Account Executive
US Gold Bureau
Leander, TX
06.2022 - 10.2023
- Prospected and called 100-200 inbound leads daily while generating additional leads through target account selling and other sources
- Prospected and called inbound leads as well as generated leads through target account selling and other sources ~ 100-200 calls per day
- Tracked activity in CRM to ensure organized and efficient follow-up with leads
- Conducted sales interactions with customers via phone and email to facilitate timely and effective communication
- Maintained organization by tracking activity in the CRM
E-commerce Manager
HOT Goodwill
Waco, TX
10.2019 - 06.2020
- Led team of 8, training and coaching staff to meet production and quality standards
- Oversaw online sales operations, including listing items on eBay and Shopgoodwill.com to maximize visibility
- Processed items by taking photos, writing compelling descriptions and researching value for listing price
- Resolved customer inquiries and issues via email and phone, enhancing overall customer satisfaction
- Collaborated with other managers to ensure smooth daily operations and enhanced revenue with efficiency
- Maintained inventory of over 5000 items and complied with safety and quality standards
Teller
Wells Fargo
Waco, TX
06.2014 - 01.2015
- Cultivated customer relationships to enhance sales performance
- Cross-sold products and services to purchasing customers, boosting team morale and sales
- Guided customers in selecting products tailored to their needs
Barista
Starbucks
Waco, TX
09.2011 - 06.2014
- Resolved customer concerns, enhancing brand loyalty
- Prepared over 100 drinks per shift with precision, ensuring high customer satisfaction
- Memorized official and off-menu preparations to fulfill diverse customer beverage requests
- Maintained highest standards of conduct and service to support company reputation
Education
Bachelor of Arts - English
Baylor University
Waco, TX01-2019
Skills
Store operations
Business networking
Store maintenance
Financial planning
Inventory control
Operations management
Relationship building
Customer relations
Negotiation
Verbal and written communication
Client service
Sales leadership
Sales strategy development
Project management
Business launch
Crisis management
Fast learner
Time management
Computer skills
Attention to detail
Verbal and written communication
Relationship building
Team collaboration
Problem-solving
Store operations
Performance analysis
Store maintenance
Inventory control
Operations management
Staff hiring
E-commerce management
Sales oversight
Professional References
Scott Cooper
Land Developer / Project Manager
Good Life Communities
(254)-224-2217
Ben James Rosenblad IV
Sales Leader
United States Gold Bureau
(512)-567-3751
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never forget how much your life matters, and do not forget to shine bright!
Self
Timeline
Assistant to Owner / Entrepreneur, Scott Cooper
Good Life Communities
08.2025 - 03.2026
Account Executive
US Gold Bureau
06.2022 - 10.2023
Ecommerce Store Owner
Self Employed Web
05.2021 - Current
E-commerce Manager
HOT Goodwill
10.2019 - 06.2020
Teller
Wells Fargo
06.2014 - 01.2015
Barista
Starbucks
09.2011 - 06.2014
Bachelor of Arts - English
Baylor University