Mason Merrill
Scottsdale,AZ
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Cashier/ Crew Member
Chipotle
Scottsdale, AZ
09.2021 - 12.2021
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Representative
BGW Industries
Scottsdale, AZ
10.2020 - 12.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Entered orders into computer database system.
Education
High School Diploma -
Dessert Mountain
Scottsdale, AZ05.2021
Skills
- Computer Proficiency
- Upselling Products and Services
- Understanding Customer Needs
- Multitasking and Prioritization
- Stocking and replenishing
Timeline
Cashier/ Crew Member
Chipotle
09.2021 - 12.2021
Customer Service Representative
BGW Industries
10.2020 - 12.2021
High School Diploma -
Dessert Mountain
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