Shadiamond Walls
Rock Hill,USA
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
McDonalds Crew Member/Cashier
McDonald's
York, SC
11.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Trained new crew members on operational procedures and best practices for optimal performance.
- Resolved customer complaints promptly, maintaining positive dining experiences and brand reputation.
Inventory Associate
MAC DISCOUNT
Rock Hill, SC
03.2024 - 01.2025
- Managed inventory control processes to optimize stock levels and reduce discrepancies.
- Analyzed inventory trends to inform procurement decisions, enhancing overall operational efficiency.
- Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
Production Operator
Shutterfly
Fort Mill, SC
11.2023 - 01.2024
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
- Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
Package Handler
FedEx Ground
Fort Mill, SC
07.2023 - 10.2023
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Resolved customer inquiries efficiently, ensuring high satisfaction levels and timely service delivery.
- Addressed complex customer issues independently, leveraging problem-solving skills to achieve resolutions.
Stocker
Walmart
Rock Hill, SC
01.2023 - 08.2023
- Unload trucks and help customers on the sales floor
Education
High school diploma -
Northwestern High School
Rock Hill, SC08.2021
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Call center experience
- Computer proficiency
Certification
- ServSafe
- Driver's License
Timeline
McDonalds Crew Member/Cashier
McDonald's
11.2025 - Current
Inventory Associate
MAC DISCOUNT
03.2024 - 01.2025
Production Operator
Shutterfly
11.2023 - 01.2024
Package Handler
FedEx Ground
07.2023 - 10.2023
Stocker
Walmart
01.2023 - 08.2023
High school diploma -
Northwestern High School