Mason Ortiz
Anaheim,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Cook
CLYDES HOT CHICKEN
01.2022 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Barista
Starbucks
08.2021 - 11.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Food Runner
Citrus City Grille
02.2021 - 07.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
Host
Buffalo Wild Wings
10.2020 - 02.2021
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Barista
Starbucks, Target
10.2018 - 02.2020
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Arts - Political Science
California State University - Long Beach
Long Beach, CA05.2023
Skills
- Cleaning and Organization
- Kitchen Equipment Operation
- New Hire Training
- Food Preparation and Safety
- Critical Thinking
Timeline
Cook
CLYDES HOT CHICKEN
01.2022 - Current
Barista
Starbucks
08.2021 - 11.2021
Food Runner
Citrus City Grille
02.2021 - 07.2021
Host
Buffalo Wild Wings
10.2020 - 02.2021
Barista
Starbucks, Target
10.2018 - 02.2020
Bachelor of Arts - Political Science
California State University - Long Beach
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